Treasure Coast Lexus - Service Center
Ft Pierce, FL
3,272 Reviews of Treasure Coast Lexus - Service Center
Fabulous Service Center I was thrilled with the level of service given to me when I brought my vehicle in for service! They took me immediately and I waited in their showroom I was thrilled with the level of service given to me when I brought my vehicle in for service! They took me immediately and I waited in their showroom. They provided all kinds of hot and cold drinks along with an assortment of snacks. My service advisor was wonderful! Extremely nice and thorough! Thank you! More
Recall Arrived at dealership at 7:20 AM for a &:30 AM appointment. Was promptly met by Bill and He introduced me to Robert, the service writer. Everything wa Arrived at dealership at 7:20 AM for a &:30 AM appointment. Was promptly met by Bill and He introduced me to Robert, the service writer. Everything was taken care of in just over an hour. As I am using a walker, they brought my Lexus right to the door and helped me in the car. Thank you for great service. More
Above & Beyond When I arrived to pick up my car, Rafael told me to relax at the coffee bar and he would go get my car. When he came back he said he wasn't 100 perce When I arrived to pick up my car, Rafael told me to relax at the coffee bar and he would go get my car. When he came back he said he wasn't 100 percent pleased with the repair and wanted me to leave the car overnight and he would deliver it to me the next day if he was satisfied with the replacement dashboard. Rafael is a great ambassador for representing Treasure Coast trust in their service department. More
Service From the first phone call to the pickup to the return. Excellent .treated like family not a number.picking up the car saved me hours. From the first phone call to the pickup to the return. Excellent .treated like family not a number.picking up the car saved me hours. More
Great Customer Service Robert Collier is my service advisor who goes above and beyond with my service and working with my busy schedule to accommodate me. He is quite an ass Robert Collier is my service advisor who goes above and beyond with my service and working with my busy schedule to accommodate me. He is quite an asset to your dealership. Technician in parts helping me with my key was quite efficient as well More
Outstanding as always! The Valet pickup service is one of my favorite Lexus "perks" and made it possible for me to continue working at home yesterday and not spend several h The Valet pickup service is one of my favorite Lexus "perks" and made it possible for me to continue working at home yesterday and not spend several hours driving back and forth from my home in Vero Beach and waiting for the service to be completed. Absolutely a wonderful thing! And my 30K service was covered as part of my purchase, so honestly I could not be happier! Bought my first Lexus in '92 and haven't considered any other car since and the years of great service I have received from you and my previous Lexus dealers are certainly a factor in that decision. Thanks!! More
Great service Robert is my regular service director. Always professional and courteous. Rebecca was very welcoming,knowledgeable and friendly while I waited . Cle Robert is my regular service director. Always professional and courteous. Rebecca was very welcoming,knowledgeable and friendly while I waited . Clean and friendly facility. Highly recommend. More
Courtesy and professionalism. Staff treated us with courtesy and respect. On our first visit to this dealership, we felt welcome as soon as we drove up to the service department. Staff treated us with courtesy and respect. On our first visit to this dealership, we felt welcome as soon as we drove up to the service department. We appreciated the exceptional hospitality and professionalism of the staff. More
Amazing Customer Service My Family can not thank you enough for the wonderful service we received on 01-26-2019. I big THANK YOU TO RAPHAEL and his team. After getting a bl My Family can not thank you enough for the wonderful service we received on 01-26-2019. I big THANK YOU TO RAPHAEL and his team. After getting a blow out on the Florida Turnpike , we went directly to Lexus. Upon arrival we were greeted immediately and taken care of expeditiously & very warmly. The service team relaxed us and were considerate and kind enough to put us in a 2019 beautiful loaner . I have always been treated extremely well by Lexus but on 1-26-2019 staff and service team went above and beyond. I will not consider buying a car from another dealer THANK YOU THANK YOU - ESPECIALLY To Raphael and his CREW and a shout out to Howard KENT--- SEE YOU SOON FOR MY NEXT LEXUS!!!!! More
Top Notch Customer Service Greeted promptly and courteously. Service area clean as a whistle. Nice customer lounge with free coffee, newspapers and snacks. Service writer Connie Greeted promptly and courteously. Service area clean as a whistle. Nice customer lounge with free coffee, newspapers and snacks. Service writer Connie kept me informed. Service Director Rafael went the extra mile to fix my issue in the most economical way for me. This is my second visit and both times the best CS experience I've ever had in 43 years of car ownership. More