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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,259 Reviews

3,259 Reviews of Treasure Coast Lexus - Service Center

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December 08, 2018

Very Good The service provided by the Lexus Brand is very good. The dealership experience while waiting for the vehicle was also very pleasant. The vehicle More

by nagemifl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked only with the service writer who was prompt, courteous and helpful...
December 08, 2018

Quick service wait was not long and my car was very clean. Quick service, and my car was very clean finish, I will surely use them again and also recommend all my friends to go there a well. More

by Aaron the man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Druzik, Rick Russell
December 07, 2018

did not learn what was done for my payment I love CARLTON my salesman but disappointed with SERVICE as they could not tell me what they did to collect my payment, they could only tell me I need More

by Vero Beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Treasure Coast Lexus responded

Dear "Vero Beach" I am very sorry to hear that you had a disappointing experience regarding your bill in our Service Department. We take great pride in providing exceptional service to every Guest but obviously we did not in this case. We are certainly not perfect and we do drop the ball occasionally but we are quick to accept responsibility and all we can to fix it. I would love the opportunity to discuss this with you and make every effort to correct any mistakes we made. Unfortunately, I do not have your name or contact information so if you have a moment can you please contact me. My contact information is below. Thank you. Gary Mariarossi General Manager Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

December 07, 2018

60,000 mile service. Came in for the 60,000 mile service on my LS 460. Tire pressure were not set to proper preassure. If the simple eassy task was not done, how can I b More

by SERGIOALF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
December 06, 2018

30000 mile maintenance Very professional. In and out in less than expected time. Very pleasant service director , Rafael Salcedo. So happy that I am doing business with them More

by Janet7114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
December 06, 2018

Not sure service is improving Satisfactory but 2 trips first one wited over 1.5 hours for oil change only. Then waited over 5 days with NO status calls on part coming in. Then over More

by rlp077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
December 02, 2018

Very Nice Robert Collier is always nice and he ensure the wait isn't to long ... Randy Nichols is another associate who greets me with a smile and is always More

by TINA JEFFERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier
December 02, 2018

Always a pleasure to come to Treasure Coast Lexus We gave a superlative rating because this is a dealership that cares about its customers. We had a dashboard light come on Friday afternoon and were More

by lovemylexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
December 01, 2018

Robert Collier is the best! This is not the first time I have left my car with Robert for warranty/recall issues and once again he outdid himself. From the time of drop off to pi More

by RyanOsborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
December 01, 2018

Excellent service Great service and staff. Everyone there was very helpful and courteous. Explained everything that needed to be done. Beautiful dealership, very warm a More

by AWCBENCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAFAEL SALCEDO
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