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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,237 Reviews

3,237 Reviews of Treasure Coast Lexus - Service Center

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December 10, 2022

I do not know who Tara is. I had Robert and the experience was terrible. I was initially told the service on my GS 350 would take an hour. (It ended up being over two.) I was n More

by rjr111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Collier
Dec 12, 2022 -

Treasure Coast Lexus responded

I am so sorry to hear that your maintenance visit took longer than anticipated and that you did not receive the top-quality care we pride ourselves on. Our goal is to deliver timely, attentive, and considerate service, and it's very disappointing to learn we missed the mark here. I'd like to step in so that I may learn more about the situation and see if I can help improve your experience. If you are willing, please consider giving me a call on my direct line. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

December 10, 2022

Kelleigh is very professional and explains all the details of your service We own multiple Lexus truck and a big part is the great service More

by CMIRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Treasure Coast Lexus responded

Thank you for the kind words and thoughtful review! We are delighted that Kelleigh and our team provided you with top-notch service and we look forward to assisting you next time. -- Treasure Coast Lexus Team

December 09, 2022

I was able drop off vehicle with ease and had a response before 10:30 on the issues that were with the vehicle later the day I came to talk to David Seifert to discuss my concerns and he was very helpful a More

by DEWAINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
Dec 09, 2022 -

Treasure Coast Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful and informative experience working with David and the Treasure Coast Lexus team. Drive safely, and if there is anything more we can do to assist you, please feel free to reach out!

December 09, 2022

When leaving work on Monday night at midnight, my 2019 RX350 would not start. I was able to jump it and contacted TC Lexus the following morning. They were able to squeeze me in Tuesday morning and swap More

by KevinD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seifert
Dec 12, 2022 -

Treasure Coast Lexus responded

Hi Kevin, We are glad to hear that our team could help out in a stressful situation. Your feedback means the world to us here at Treasure Coast Lexus! Thank you for working with us. We are grateful to have you as part of the Lexus family!

December 08, 2022

Everyone very professional and expedited my service Keleigh and Rob do a great job thanks. More

by tadembowske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier
Dec 09, 2022 -

Treasure Coast Lexus responded

Thank you for the great review and kind words about Keleigh and Rob! We hope to see you again here at Treasure Coast Lexus! Take care!

December 06, 2022

My third Lexus and Treasure. Coast Lexus has always been there for anything I needed for my cars More

by EVIESPLACE.AIKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Treasure Coast Lexus responded

It has been our pleasure to serve you! Thank you for the excellent review and for trusting Treasure Coast Lexus with your business! Safe travels and we hope to see you again down the road!

December 05, 2022

Great service very nice staff always keep my car running perfectly we are hooked on treasure coast Lexus More

by CMIRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Treasure Coast Lexus responded

We appreciate the kind words! Thanks so much for being a fan of Treasure Coast Lexus. Take care!

December 04, 2022

Treasure Coast Lexus Service folks and facilities are very good. Waiting area is very nice and offers nice snacks and beverages. More

by cpacwk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
Dec 04, 2022 -

Treasure Coast Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back!

December 03, 2022

Kathy and her team do a great job for me from the time I enter the facility to the time I leave. The staff notes issues that need addressing, make suggestions, and comply with my instructions. Excellent job More

by A2MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Treasure Coast Lexus responded

Thank you for your kind review of Kathy and the team! We are happy to have earned your business here at Treasure Coast Lexus. Drive safely!

December 03, 2022

This dealer keeps the customer informed regarding the progress of the service that was requested. Very nice people also. More

by CHUCK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 05, 2022 -

Treasure Coast Lexus responded

We are so happy to hear that your service visit went smoothly. Thank you for trusting Treasure Coast Lexus!

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