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Trent Cadillac Buick GMC
New Bern, NC
1,193 Reviews
For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"
Our people give you the edge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,193 reviews
April 30, 2025
From our first visit through the final purchase of our new GMC, the entire experience with Ronnie and the team at Trent Cadillac Buick GMC was truly first class. Ronnie was exceptional—thoughtful, knowled new GMC, the entire experience with Ronnie and the team at Trent Cadillac Buick GMC was truly first class. Ronnie was exceptional—thoughtful, knowledgeable, and genuinely attentive—as he guided us through every step of the vehicle selection and post-purchase process. Brent was equally impressive, providing clear, helpful insights and working with us to ensure we found the financial package that best suited our needs. Overall, the level of professionalism, care, and service we received was outstanding. We couldn’t be more satisfied and highly recommend Trent to anyone in the market for a new vehicle. More
by Amraven77
Employees Worked With
April 29, 2025
CT, Jonathan, Tim and Brent are an amazing group of people to work with. They honestly want to help and keep you coming back. people to work with. They honestly want to help and keep you coming back. More
by ALLENBUCK.82
Verified CustomerApril 28, 2025
My salesman Lew, and loan officer Brad were very helpful. Other salesmen were also helpful when you asked a question or needed help if someone wasn’t available. The owner introduced himself and also the serv Other salesmen were also helpful when you asked a question or needed help if someone wasn’t available. The owner introduced himself and also the service department is knowledgeable and quick. More
by Cjohnsengarver
Employees Worked With
April 28, 2025
We have been doing business and have bought multiple cars from Trent and Ronnie Brinson for over 15 years. Ronnie is always so easy to work with and I can't say enough good things about him and the process! from Trent and Ronnie Brinson for over 15 years. Ronnie is always so easy to work with and I can't say enough good things about him and the process! Five stars all the way. More
by Eric Mills
Employees Worked With
April 26, 2025
Always a friendly and professional experience when i deal with Trent. Tommy is great and super knowledgeable on the vehicles we were looking at. We have purchased from Trent twice now and will be back aga with Trent. Tommy is great and super knowledgeable on the vehicles we were looking at. We have purchased from Trent twice now and will be back again. Thanks to all at Trent and Tommy for a great experience. More
by barryknauff
April 26, 2025
This dealership has great customer service, everyone is genuinely friendly and helpful! Our sales rep, Tommy, is very knowledgeable and he always goes over and above. We have used him twice to buy a vehicl genuinely friendly and helpful! Our sales rep, Tommy, is very knowledgeable and he always goes over and above. We have used him twice to buy a vehicle at this location. This will always be the first place I go to when car shopping because they are just amazing to do business with! More
by Liz
April 25, 2025
Trent Cadillac Buick GMC is the best dealership we have ever dealt with. From management to salesmen to the business office….we were treated so wonderfully and professionally. Joshua Grasso was our salesma ever dealt with. From management to salesmen to the business office….we were treated so wonderfully and professionally. Joshua Grasso was our salesman. He is an exceptional person! He was honest, friendly and so knowledgeable! He showed us cars in our price range and we felt so comfortable working with him. This dealership is a 5 star establishment and if you are looking for a car—- this is the place to go Bernard & Celia Purdie More
by Celiapurdie3@gmail.com
April 25, 2025
Purchasing our car at Trent Cadillac GMC dealership was the best decision we made. From the minute we met Joshua Grasso until we drove off the lot it was a very comfortable experience! Josh is so pleasant, the best decision we made. From the minute we met Joshua Grasso until we drove off the lot it was a very comfortable experience! Josh is so pleasant, knowledgeable patient and honest. We felt that Joshua was so understanding of our situation and what we were looking for.He is an outstanding salesman. He should be commended for a job well done. The manager was so gracious. The sales staff reflect the leadership qualities! .Josh was never aggressive or pushy in promoting this sale. We were very comfortable and drove off the lot very happy with our new car! More
by Celiapurdie3@gmail.com
April 24, 2025
Lew and Trent are always a pleasure to work with. Best GM dealer in NC Best GM dealer in NC More
by ralphmoore1947
