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Trent Cadillac Buick GMC - Service Center

New Bern, NC

4.7
63 Reviews
Call Service Center (252) 633-2213

63 Reviews of Trent Cadillac Buick GMC - Service Center

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June 02, 2023

I was able to get to a buying decision quickly and was able to make a deal without a long process. More

by Marty31
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Brinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 19, 2023

Check in was easy and fast. I dropped off my car a few hours before closing and it was ready to be picked up the same day. More

by noemail@nodomain.com
Recommend Dealer
Yes
Employees Worked With
Stephen
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May 31, 2023 -

Trent Cadillac Buick GMC responded

Thank you much for such a great review. We have been working hard to make our check in process faster and we appreciate you noticing.

Helpful
May 16, 2023

George Malosky made me feel welcome, was very friendly, and made sure I was in and out in as little time as possible. Never disappointed with the service I receive. More

by be@sdlaf.com
Recommend Dealer
Yes
Employees Worked With
Hi
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May 31, 2023 -

Trent Cadillac Buick GMC responded

Thank you so much for such a great review :)

Helpful
May 15, 2023

Well pleased. No No No No No No No No No No No No No More

by dpcayton1@hotmail.com
Recommend Dealer
Yes
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May 31, 2023 -

Trent Cadillac Buick GMC responded

Thank you

Helpful
May 12, 2023

Service team was helpful. Needs were met and the appointment was efficient. Three more words More

by gopirates03@gmail.com
Recommend Dealer
Yes
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Helpful
May 11, 2023

Every one very polite and respectful, especially Ms. Tant. But the Service Technician who was assigned my truck failed to properly fill the tires with proper 35psi and failed to check fluids, the windsh More

by lizandted@yahoo.com
Recommend Dealer
Yes
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May 31, 2023 -

Trent Cadillac Buick GMC responded

Thank you for letting us know. We will let our Service Manager Josh know and we will be using this as a training experience. We appreciate your business.

Helpful
May 10, 2023

Got me in and out Needed quick turn around and they made it happen. Can't ask for more. Done - goodbye More

by gordonpbarnes@gmail.com
Recommend Dealer
Yes
Employees Worked With
Damon and Steven
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May 20, 2023 -

Trent Cadillac Buick GMC responded

Thanks again for taking the time to leave us this information about your recent visit. We truly appreciate your business

Helpful
May 10, 2023

Excellent service and great advice always warm with a great welcome. Attendance can't be beat. Every one greets you with a smile More

by noemail@nodomain.com
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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May 20, 2023 -

Trent Cadillac Buick GMC responded

We appreciate your positive review about your recent experience with us!

Helpful
May 10, 2023

Good experience. Friendly people. I am well satisfied Good experience and friendly staff Nope I'm done. The service is better than the survey More

by noemail@nodomani.com
Recommend Dealer
Yes
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Helpful
May 09, 2023

The service team is always knowledgeable, friendly and quick with any service needs. Will Watts and Albert Riggs are superb! More

by n_aldridge
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Riggs and Will Watts
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May 20, 2023 -

Trent Cadillac Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

Helpful
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