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Tri-Cities Chrysler Dodge Jeep Ram

Kingsport, TN

4.4
179 Reviews
We know you have plenty of options when it comes to buying a car in the Kingsport area, but when you’re looking for a Chrysler, Dodge, Jeep, RAM dealership with a proven track record of delivering quality Chrysler, Dodge, Jeep, RAM vehicles and dependable, friendly service to all of its customers, rely on Tri-Cities Chrysler Dodge Jeep RAM. At our Chrysler, Dodge, Jeep, RAM dealership, we put community before everything else, and we’ve followed through on that commitment by building a dealership culture that is friendly, approachable, and ready to give back to the people we serve in communities like Johnson City, Elizabethton, Bristol, Rogersville & Greeneville.
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869 E Stone Dr

Kingsport, TN

37660

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Showing 179 reviews

March 16, 2026

Great experience and would recommend to others. Friendly staff and fairly quickly transaction, definitely rate them a 10. More

by JASON.LANEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

It’s great to hear you found our team friendly and the process efficient. Congratulations on your new Ram 2500. Dylan and our team appreciate your recommendation and look forward to assisting you again. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

March 13, 2026

Had first oil change on jeep everything went great and service representatives were very friendly and knowledgeable More

by cbkitty63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

Thank you for choosing us for your Jeep Grand Cherokee L’s first oil change. We’re glad our team’s friendliness and expertise made the experience smooth. Joshua and the rest of our crew look forward to helping you again. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

February 28, 2026

Josh always take care of every need that out vehicles need. We were given a loaner car during the time our car was being serviced. More

by r.greenlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2026

They are crooks, they gave maintenance plan when jeep was bought then took it back More

by JENNIE6648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Dell
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2026

They were very helpful. Our vehicle was serviced in a timely manner even without an appointment. More

by 3HURDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2026

I've never had any problems with the service on my 2023 Ford Maverick pickup truck that I purchased from Tri-Cities C D J R in 2024 . I like the fact that I never need to make an appointment, just drop by More

by TERRYCOFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Howard
January 30, 2026

Everything went great and everyone was willing to help with anything I needed. Nice Place More

by bentleyfowler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2026

Salesperson was great, wasn’t pushy as some are. Sales Manager really didn’t have a good reason for price difference in a comparable model, but he did work it out by giving me a loyalty discount. Ov More

by MARDY.ROBERTS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Love
January 04, 2026

Very excellent service. Dylan made sure I was happy with my purchase. Very knowledgeable about the vehicles I looked at. Very honest and patient. More

by EClark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2026

Third time since purchase on 11/13/2025 that the car has been in the shop for the save issue. The car needs to be replaced aced the dealership management is a joke. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Graves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Dell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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