Tri-Cities Chrysler Dodge Jeep Ram

Superb Establishment! !! Great people!!! Would Highly Recommend!!! Very Knowledgeable Staff!! Great Experience!!! Stop in and see the fine folks in the Service Department!! !! Great people!!! Would Highly Recommend!!! Very Knowledgeable Staff!! Great Experience!!! Stop in and see the fine folks in the Service Department!!! More

Great dealership and love the service department! Everything was done right and also done quickly! Everything was done right and also done quickly! More

Matt was very nice and professional He was not pushy and did not hoover and I really liked that and he answered questions did not hoover and I really liked that and he answered questions More

Ive always had a good experience before this but my last visit turned out to be horrible. The visit itself was good. Customer service was fast and curteous. Its the service dept that has me upset. I dropped visit turned out to be horrible. The visit itself was good. Customer service was fast and curteous. Its the service dept that has me upset. I dropped my 2019 Ram 1500 truck off to the service dept to have my Air Conditioner fixed as it was blowing warm air. I was told that it would be a little over $2800 to have it fixed (parts, labor taxes and out the door). Was told I needed a new Compressor and Condenser and new free-on put in. I went ahead and said yes and by end of the day it was fixed and my AC was working. It lasted all of day and a half. The next evening it just out of the blue stopped working. Stopped nlowing cold air and back to warm air. So I just spent $2800 on things that did not fix the problem. $2800 is alot of money to pay for anything so when I do fork out thag kind of money, I and ANYONE, expects it to work correctly and properly. Called and told them whay happened and all I got was a new date to drop it off, which is still 9 days away. So not only did I waste $2800 but i still get to sweat to death in the vehicle i paid not to. Very upset and will not be recommending anyone to come here and lost my trust and business as a customer. More

Had a good experience but they need more than one finance guy Love my truck!!! guy Love my truck!!! More

My car was repaired to my satisfaction and all was handled professionally and cordially...very pleased!!! handled professionally and cordially...very pleased!!! More

tri-cities are blessed to have a great service supervisor, in josh smith, and the service tech all are great, roger haney the mechanic does a great job...like i say u all are very blessed to have supervisor, in josh smith, and the service tech all are great, roger haney the mechanic does a great job...like i say u all are very blessed to have these fine people, we have bought 14 vehicles from dodge Crysler over the years and 11 were new ones...this shop will always get our business. More

Service was quicker than I expected. .the checkout they didn't inform me of 2 recalls on jeep. I looked at new trucks and nobody came out to see if I needed anything.. .the checkout they didn't inform me of 2 recalls on jeep. I looked at new trucks and nobody came out to see if I needed anything.. More

The service was exceptional as always. This dealership has never let me down. Their service team is knowledgeable and courteous. The customer waiting area is clean and comfortable. This dealership has never let me down. Their service team is knowledgeable and courteous. The customer waiting area is clean and comfortable. More

tr cities is blessed to have such a fine team of service techs, and a great supervisor in josh smith. roger haney is the best mechanic, tri cities is blessed to have such great people and experienced. i wil techs, and a great supervisor in josh smith. roger haney is the best mechanic, tri cities is blessed to have such great people and experienced. i will always bring my vehicles to tri-cities because of them. More