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Tri State Nissan
Winchester, VA
1,076 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia.
As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,076 reviews
September 09, 2025
Thanks for the quick service on my car Appreciate the turnaround for my new 2025 Rouge Nissan. turnaround for my new 2025 Rouge Nissan. More
by ROBERTSONJW
Verified Customer
September 05, 2025
Jorge Smith by the time we were introduced to Jorge, it was well past closing time. We didn’t arrive at the dealership until late afternoon as we were checking out other brands of SUV’s in Winchester. Jorg was well past closing time. We didn’t arrive at the dealership until late afternoon as we were checking out other brands of SUV’s in Winchester. Jorge sat patiently at his desk while our sales consultant and manager were successfully doing their jobs in making the sale. He is a veteran in working in finance and does his duties in an expedient and friendly manner. Customers usually are not as comfortable with the finance part of purchasing expensive items. We found Jorge had a wonderful personality and made this part of the buying process soooo easy. Thanks, Jorge More
by mcwards2
August 28, 2025
I am so pleased with TriState, and especially Todd, for how well he advocated for me with my vehicle’s repairs. Not only did he submit all claims to Nissan according to the rebate, but my engine’s failing how well he advocated for me with my vehicle’s repairs. Not only did he submit all claims to Nissan according to the rebate, but my engine’s failing caused additional damage that Nissan didn’t want to replace. However, Todd advocated for me and that was replaced as well. Todd was always pleasant and efficient, and they even washed my car up so nicely. This is probably standard procedure, but the way they cared for me really meant a lot to me, and showed me how well TriState cares for their customers. I’m so glad I went with TriState 3 years ago! More
by smbraithwaite
August 23, 2025
Doug was absolutely amazing from our first point of contact. He was able to get in me the car I wanted, with the terms that I wanted. I highly recommend him.!!!! contact. He was able to get in me the car I wanted, with the terms that I wanted. I highly recommend him.!!!! More
by angisteele
Employees Worked With
August 23, 2025
I just purchased my fourth Nissan from Tri-State Nissan. All four purchases, I had the pleasure of working with Julius. He works very efficiently. He explains everything to you. Really great to work with.! All four purchases, I had the pleasure of working with Julius. He works very efficiently. He explains everything to you. Really great to work with.! More
by angisteele
Employees Worked With
August 22, 2025
Excellent service from beginning to out the door. Personnel professional and courteous demeanor. Recommend to anyone that enjoys this kind of service. Personnel professional and courteous demeanor. Recommend to anyone that enjoys this kind of service. More
by Movette01
August 18, 2025
Everytime I bring my vehicle in for service I always tell them from the start that I am only there for the service i requested and not to bother asking me about other services. The service people are really them from the start that I am only there for the service i requested and not to bother asking me about other services. The service people are really pushy as I was brought out of the waiting area 2 times telling me about other service that needed done. This is a waste of my time and the lady that was helping me. The service would go a lot faster and get completed if they didn't keep asking you about services that you already told them that you didn't want and then they have to relay this back to the mechanics assigned to your car. I always try to get there before they open so I can be first in line as who wants to spend their day off sitting in a dealership waiting for an oil change and tire rotation that should not take hours to complete. More
by vjjk
Employees Worked With
August 13, 2025
In and out in no time service person friendly to the point Have a great day point Have a great day More
by jamswash
Employees Worked With
August 01, 2025
Todd was very pleasant. I would have given Nissan 5 stars, but the woman at the checkout was not the least bit friendly. I would have given Nissan 5 stars, but the woman at the checkout was not the least bit friendly. More
by angisteele
Employees Worked With
August 01, 2025
Great people. Honest and knowledgeable. No pressure. Good quick service. Nice customer lounge. Overall, a good experience. Honest and knowledgeable. No pressure. Good quick service. Nice customer lounge. Overall, a good experience. More
by SDP222
