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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.8
1,051 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 1,051 reviews

March 06, 2024

Serviced my car at my reserved 9:00 am time. Great service, great team! I can't tell you enough how fabulous Martin is! Always attentive and helpful, explaining service issues in great detail. More

by RBRYAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with our team at Tri-State Nissan! It's wonderful to know that Martin provided you with attentive and helpful service, and we're grateful for your continued loyalty over the past decade. Thank you for choosing us, and we look forward to serving you for many more years to come!

March 02, 2024

Martin was great to work with. Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years More

by chris-shimp
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Tri State Nissan responded

Thank you for your loyalty to Tri-State Nissan! We're delighted to hear that Martin provided you with excellent customer service, as always. It's fantastic to have been your dealership of choice for over 15 years, and we truly appreciate your continued trust and support. We look forward to serving you and your family for many more years to come!

March 02, 2024

Great customer service! Always helpful and eager to please. I will definitely recommend them to my friends! More

by tattoo_tim76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Tri State Nissan responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with our team at Tri-State Nissan. Your recommendation means the world to us, and we appreciate your support. If you ever need anything in the future, don't hesitate to reach out. We're always here to help!

February 29, 2024

Always courteous and knowledgeable, always willing to take care of any issues. 6:00 am service appointments are very convenient for me. More

by GFSRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with our service team! At Tri-State Nissan, we strive to provide convenient and reliable service to all our valued customers, and we're delighted that our early morning appointments work well for you. Thank you for choosing us for your automotive needs, and we look forward to continuing to exceed your expectations in the future!

February 28, 2024

I came in for inspection and was well pleased and taken care of and serviced More

by DDRAKE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Tri State Nissan responded

We're delighted to hear about your positive experience with us! Providing top-notch service and care is always our priority, and we're thrilled that you were pleased with your inspection and service. Thank you for choosing Tri-State Nissan, and we look forward to serving you again in the future!

February 27, 2024

Informative, courtesy well mannered, thank you for the good service and coupons. The early hours work perfect More

by REYNOLDS418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience! Our team at Tri-State Nissan is dedicated to providing informative and courteous service, and we're delighted that our early hours and coupons have added value to your visit. Thank you for choosing us, and we look forward to serving you again in the future!

February 23, 2024

Got tow truck quickly and got us to our appointment and back and got right to work on my vehicle More

by davejudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Tri State Nissan responded

We're delighted to have been able to assist you promptly and efficiently! At Tri-State Nissan, ensuring our customers' convenience and satisfaction is always our top priority. We're here to keep you moving smoothly on the road ahead!

February 22, 2024

Always willing to take care of your issues. Had inspection done. In and out 30 minutes. More

by ROMICH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Tri State Nissan responded

We're thrilled to hear about your seamless experience with us! At Tri-State Nissan, efficiency and quality service are our top priorities. Thank you for choosing us for your inspection needs—we look forward to serving you again in the future!

February 15, 2024

They are honest and they do great work bi trust them to keep my Toyota running well More

by FRANLIPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2024 -

Tri State Nissan responded

Hello Valued Customer, We grateful for your time giving us a review and 5 star rating of your customer service experience. We appreciate the value of every single person that walks through our doors. Your time and loyalty are priceless and is what means the most to us and we are so lucky to have you invest that with us here at Tri-State Nissan. Thank you for being a member of our valued customer family. Hope you have a great day.

February 13, 2024

Fast service as always. Not thrilled with the prices increases but economy sucks so I get it. More

by descendent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Tri State Nissan responded

We are glad you understand out pricing! If we could change it we would lol! Hope to see you again soon.

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