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Tri State Nissan

Winchester, VA

4.7
1,151 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 1,151 reviews

May 17, 2026

Always great service. They keep you well informed on the progress of your service. Highly recommended! More

by frazierj036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Tri State Nissan responded

Thank you for the great review and recommendation. We’re pleased to hear you consistently receive great service and that our team keeps you informed throughout the service process. Clear communication and a positive experience are important to us, and we appreciate you recognizing those efforts. Thank you for choosing Tri-State Nissan Service in Winchester, and we look forward to assisting you again in the future

May 15, 2026

High quality at a reasonable price. Kevin explained all repairs and maintenance in simple terms. More

by ES_FAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Tri State Nissan responded

Thank you for taking the time to share your experience. We’re glad to hear you found value in the quality of our service and felt the pricing was reasonable. It’s wonderful to know Kevin took the time to explain the repairs and maintenance in a clear and easy-to-understand way. Providing honest communication and quality service is what we strive for every day. Thank you for choosing Tri-State Nissan Service in Winchester, and we look forward to assisting you again in the future.

May 15, 2026

Charged for a tire rotation that was not properly serviced. Low tire was on the same wheel location. More

by kdigges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Tri State Nissan responded

Thank you for bringing this to our attention. We understand how frustrating it would be to be charged for a tire rotation and then have concerns that the service may not have been completed as expected. This is not the experience we want for our customers, and we appreciate you sharing your feedback. We would welcome the opportunity to review your visit and inspect the vehicle to better understand what occurred. Please reach out to our service management team at your convenience so we can address your concerns and work toward a resolution

May 12, 2026

The service dept got me in and out quickly for an oil change, honored my discount coupon. More

by john@snyder.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Tri State Nissan responded

Thank you for the great review. We’re glad to hear our service team was able to get you in and out quickly for your oil change and that your discount coupon was honored without any issues. Providing efficient service and a positive customer experience is always our goal. We appreciate your trust in Tri-State Nissan Service in Winchester and look forward to assisting you again in the future.

May 09, 2026

Super easy to schedule service appts online. Service team is amazing and very polite, attentive, and knowledgeable. More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Tri State Nissan responded

Thank you for the wonderful review. We’re glad to hear that scheduling your service appointment online was easy and convenient. It’s also great to know our service team provided the polite, attentive, and knowledgeable experience we strive to deliver every day. We truly appreciate your kind words and your trust in Tri-State Nissan Service in Winchester. We look forward to serving you again in the future.

May 02, 2026

Very easy to schedule, on time, thorough, very personable & helpful. All information was explained very well. More

by clark_wv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Tri State Nissan responded

Thank you for the great review. We’re pleased to hear that scheduling was easy, your service was completed on time, and that our team provided a thorough, personable, and helpful experience. Clear communication is important to us, so we’re especially glad that everything was explained well throughout your visit. We appreciate your trust in Tri-State Nissan Service in Winchester and look forward to assisting you again in the future.

April 30, 2026

Made my car buying experience enjoyable and hassle free. No pressure, just great Customer service! More

by braticaclr
Recommend Dealer
Yes
Employees Worked With
Rich Bailey, Tony Bates
Jun 04, 2026 -

Tri State Nissan responded

Thank you for the wonderful review. We’re delighted to hear your car-buying experience was enjoyable and hassle-free. Providing a relaxed, no-pressure environment along with outstanding customer service is exactly what our team strives for. We appreciate your kind words and your trust in Tri-State Nissan in Winchester. We hope you enjoy your new vehicle and look forward to serving you again in the future.

April 25, 2026

Great service every time. I really like the evening hours so not in a rush More

by BILLYATCHISON1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cierra Foreman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Tri State Nissan responded

Thank you for the great review. We’re pleased to hear you continue to receive great service from our team. It’s especially rewarding to know that our extended evening hours have made servicing your vehicle more convenient and less rushed. We appreciate your loyalty and your trust in Tri-State Nissan Service in Winchester. We look forward to helping you with your vehicle needs for many years to come.

April 15, 2026

The dealership was clean and comfortable. Skylar greeted me right away and explained the procedure for recalls More

by meadowsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Tri State Nissan responded

Thank you so much for taking the time to leave us a positive review! We're so glad to hear that your experience at our dealership was enjoyable and that Skylar was able to guide you through the recall procedure. We truly appreciate your business and hope to see you again soon!

April 04, 2026

I don't think I've ever experienced a car dealership that has it so well together. More

by kevin.d.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Tri State Nissan responded

Thank you for your kind words! We strive to provide exceptional service and a seamless car buying experience. It's wonderful to hear that we exceeded your expectations. We can't wait to continue serving you in the future!