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Tri State Nissan
Winchester, VA
1,064 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia.
As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,064 reviews
April 08, 2023
I love the service techniques and I don't have any problems when I take my car in for service or any kind of repair or oil change. My husband works for them as well and I definitely love the discount problems when I take my car in for service or any kind of repair or oil change. My husband works for them as well and I definitely love the discount More
by RENEEPITTMAN400
Verified Customer
February 26, 2023
Always professional and courteous! I appreciate working with them and their high level of customer service. I appreciate working with them and their high level of customer service. More
by Rachealvalcour
Employees Worked With
February 15, 2023
The dealership was very good in getting my vehicle in and out the service writer excellent very good job out the service writer excellent very good job More
by Charles.Harrison
Employees Worked With
February 12, 2023
I have always had good service here and have been happy with my experience with tri-state Nissan. with my experience with tri-state Nissan. More
by sandycochran58
Employees Worked With
February 11, 2023
I always get great service in a timely manner. The late hours are so convenient for me. The late hours are so convenient for me. More
by Becky Price
February 11, 2023
From the sales representative to the financial manager, everyone was extremely helpful in making sure I walked out of the dealership with the best car for me at the best price for me. I want to give a big everyone was extremely helpful in making sure I walked out of the dealership with the best car for me at the best price for me. I want to give a big shout out to the financial manager Julius for going above and beyond in making sure I felt comfortable in the pricing for the product and service I would get. Thank you! More
by eabrell21
February 11, 2023
I had to wait 3 hrs. for an "express" tune-up. Not happy about that since I'm a working man whose time is VIP. The Service Mgr.was polite & pleasant. Kudos for that !! for an "express" tune-up. Not happy about that since I'm a working man whose time is VIP. The Service Mgr.was polite & pleasant. Kudos for that !! More
by KIX
Employees Worked With
February 10, 2023
I waited 2 hours for an oil change and tire rotation. Was charged $15 more than the last time, reason prices went up. For the second service in a row they did not use my points even though I told them wh Was charged $15 more than the last time, reason prices went up. For the second service in a row they did not use my points even though I told them when I brought my car in that I had points. I was told they weren’t avaible at check out. Then when I showed her the app with my points she refused to redo it saying it was my fault for not telling them when I first arrived. More
by juunebug8
Employees Worked With
My service assistant is not listed
February 10, 2023
They are very quick ,and everyone is always pleasant. Martin has helped me and keeps me informed. Martin has helped me and keeps me informed. More
by Patsyg15
Employees Worked With
February 10, 2023
I have never had a bad experience, if I ever upgrade my car I know were Togo for my next car sales and service are great car I know were Togo for my next car sales and service are great More
by marthaed499
