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Tri State Nissan - Service Center

Winchester, VA

4.7
283 Reviews
Call Service Center (540) 667-6800

283 Reviews of Tri State Nissan - Service Center

Sort by
March 20, 2024

Always professional and fair. Great experience as always. We recommend Tri State to everyone we work with. More

by MaryJane0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Tri State Nissan responded

Thank you for your loyalty and recommendation, MaryJane0! We're delighted to hear that you had another positive experience with us at Tri-State Nissan. Providing professional and fair service to our valued customers like you is what we strive for every day. We appreciate your trust in us and look forward to continuing to serve you and your referrals in the future!

Helpful
March 12, 2024

Very timely service Staff was friendly and very accommodating The waiting area was clean and very comfortable More

by ginacooley8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with us! Providing timely and accommodating service while maintaining a clean and comfortable environment for our customers is always our priority at Tri-State Nissan. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
March 11, 2024

Great service. Very quick with repairs. Very friendly. Very polite. Great waiting room plenty of refreshments for the customers. More

by kerry0663
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Tri State Nissan responded

We are so glad you enjoyed our services here at Tri-State Nissan! If you ever have any recommendations please don't hesitate to reach out!

Helpful
March 09, 2024

Excellent customer service and maintenance. Very courteous and professional. I will continue to have my maintenance done and plan to continue purchasing my new trucks on a yearly basis. Thank More

by mfertig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
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Mar 11, 2024 -

Tri State Nissan responded

Thank you, Michael, for your glowing review! We're delighted to hear that you've experienced excellent customer service and maintenance with us. It's our pleasure to serve you with courtesy and professionalism. We appreciate your continued trust in us for your maintenance needs and look forward to assisting you with your future truck purchases.

Helpful
March 06, 2024

Serviced my car at my reserved 9:00 am time. Great service, great team! I can't tell you enough how fabulous Martin is! Always attentive and helpful, explaining service issues in great detail. More

by RBRYAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with our team at Tri-State Nissan! It's wonderful to know that Martin provided you with attentive and helpful service, and we're grateful for your continued loyalty over the past decade. Thank you for choosing us, and we look forward to serving you for many more years to come!

Helpful
March 02, 2024

Great customer service! Always helpful and eager to please. I will definitely recommend them to my friends! More

by tattoo_tim76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Tri State Nissan responded

Thank you for the kind words! We're thrilled to hear that you had a great experience with our team at Tri-State Nissan. Your recommendation means the world to us, and we appreciate your support. If you ever need anything in the future, don't hesitate to reach out. We're always here to help!

Helpful
March 02, 2024

Martin was great to work with. Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years More

by chris-shimp
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Tri State Nissan responded

Thank you for your loyalty to Tri-State Nissan! We're delighted to hear that Martin provided you with excellent customer service, as always. It's fantastic to have been your dealership of choice for over 15 years, and we truly appreciate your continued trust and support. We look forward to serving you and your family for many more years to come!

Helpful
February 29, 2024

Always courteous and knowledgeable, always willing to take care of any issues. 6:00 am service appointments are very convenient for me. More

by GFSRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience with our service team! At Tri-State Nissan, we strive to provide convenient and reliable service to all our valued customers, and we're delighted that our early morning appointments work well for you. Thank you for choosing us for your automotive needs, and we look forward to continuing to exceed your expectations in the future!

Helpful
February 28, 2024

I came in for inspection and was well pleased and taken care of and serviced More

by DDRAKE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Tri State Nissan responded

We're delighted to hear about your positive experience with us! Providing top-notch service and care is always our priority, and we're thrilled that you were pleased with your inspection and service. Thank you for choosing Tri-State Nissan, and we look forward to serving you again in the future!

Helpful
February 27, 2024

Informative, courtesy well mannered, thank you for the good service and coupons. The early hours work perfect More

by REYNOLDS418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Tri State Nissan responded

We're thrilled to hear about your positive experience! Our team at Tri-State Nissan is dedicated to providing informative and courteous service, and we're delighted that our early hours and coupons have added value to your visit. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
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