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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,989 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,989 reviews
March 19, 2018
Laid back - no hassle dealer. The buying experience was excellent.. All of the people were helpful and very pleasant. The team went out of their way to find the exact vehicle that The buying experience was excellent.. All of the people were helpful and very pleasant. The team went out of their way to find the exact vehicle that we wanted. They imported it from Birmingham. More
by Paul Oxley
Employees Worked With
Billy and the General Sales Manager, Chris Klass, Steve Radford
March 19, 2018
Great car, great price, great service! I called ahead of time and the car was waiting for me. We did quick test drive and I decided to buy immediately. The whole experience was awesome! Bru I called ahead of time and the car was waiting for me. We did quick test drive and I decided to buy immediately. The whole experience was awesome! Bruce was great to work with and I highly recommend his service to anyone. He was knowledgeable about the used cars, the process, and provided excellent customer service. More
by Cathryn Horner
Employees Worked With
Bruce Belanger
March 17, 2018
Great buying experience After shopping 4 other dealers I decided to buy from Tyler. He was the most direct on pricing. He listened to my requests and how I wanted the deal t After shopping 4 other dealers I decided to buy from Tyler. He was the most direct on pricing. He listened to my requests and how I wanted the deal to be handled. Negotiating to buy a car can be a stressful process and he made my experience pleasant. I would definitely but from him again. More
by Pacificagirl
Employees Worked With
March 17, 2018
excellent chad us the best. ill be coming back to purchase a new vehicle sooner than later. communication was key fir me and he provided it well. thanks chad chad us the best. ill be coming back to purchase a new vehicle sooner than later. communication was key fir me and he provided it well. thanks chad More
by ceezcars
Employees Worked With
Chad Giller
March 17, 2018
Best experience I've had in 20 years of purchasing cars PLEASE READ!!! If you've ever purchased a vehicle you know as exciting as it may be to have a new toy, the process in which you typically go through PLEASE READ!!! If you've ever purchased a vehicle you know as exciting as it may be to have a new toy, the process in which you typically go through isn't the most awesome. Five weeks ago, I started my journey towards a new Jeep Grand Cherokee. After visiting 3 different dealerships and negotiating at least 5 different vehicles, countless hours going back and forth with no light at the end of my tunnel. When I thought all hope was lost, I stumbled across exactly what I was looking for on the web. I live in Buckhead and this perfect Jeep was located at Troncolli in Cumming GA. I submitted an inquiry online and was immediately contacted by Chad Giller. He is one of the sales managers at the dealership. Exhausted with the process I emailed him exactly what my trade in consisted of and what I was looking to purchase. Later that afternoon, I drove the 45 minutes to meet with him and view my perfect Jeep. There was zero back and forth. Everything was laid out perfectly to my liking and within 3 hours flat, I was driving away in that very same perfect Jeep I initially inquired about. James the financial manager went above and beyond to assist in securing a loan and interest rate that I was comfortable with. Between the two amazing men on my side, I can honestly say that this was the most simple and painless car buying expirience I have ever had in 20 years! They will definitely be my first stop in the future and it should be yours. Thank you Chad and James it was an honor working with you both. Lisa Barra More
by Lbarra
Employees Worked With
Chad Giller
March 15, 2018
Outstanding My wife and I purchased a new Jeep JL, the entire experience was the best I’ve ever had at a dealer. Rex took great care of us, very patient and let u My wife and I purchased a new Jeep JL, the entire experience was the best I’ve ever had at a dealer. Rex took great care of us, very patient and let us do as many test drives as we wanted, answered all of our questions, and cared more about us instead of just making a sale. The entire Troncalli team has been nothing short of exceptional, would highly recommend to anyone in the market for a new or used vehicle. Special thanks to Eric and Tye for making the business portion as easy as possible. Tye went out of his way to help us get all of the features we wanted while maintaining our price range. Overall, it was an outstanding experience and I will be recommending to all of my friends and family. More
by Greg G
March 14, 2018
Great experience! This was an amazing experience, Chris Klass was very professional and made my buying experience enjoyable. I would highly recommend Troncolli and Chri This was an amazing experience, Chris Klass was very professional and made my buying experience enjoyable. I would highly recommend Troncolli and Chris Klass to any one looking for a new or used vehicle! More
by Yeah
Employees Worked With
Chris Klass, Cole Barker
March 14, 2018
Chad Giller is AWESOME!! Chad made my car buying experience a smooth and painful process! He did everything to get the deal done and even applied generous discounts too! If y Chad made my car buying experience a smooth and painful process! He did everything to get the deal done and even applied generous discounts too! If you’re looking for a new car, it would be in your best interest to work with Chad. Thanks again Chad....I’ll be back for sure! More
by Cncampbell05
Employees Worked With
Chad Giller, Cole Barker
March 12, 2018
Jeep purchase I had an overall excellent experience with My 2018 grand Cherokee purchase from Troncalli Jeep. My salesperson Tyler Grant did an outstanding job. M I had an overall excellent experience with My 2018 grand Cherokee purchase from Troncalli Jeep. My salesperson Tyler Grant did an outstanding job. My delivery inservice he gave me was extremely thorough and saved me countless hours of plowing through the manuels . Strongly recommend More
by Jeep guy
March 11, 2018
Awesome Experience I have purchased many vehicles over the years, the experience I had at Troncalli was outstanding and best so far. From the minute I stepped into the I have purchased many vehicles over the years, the experience I had at Troncalli was outstanding and best so far. From the minute I stepped into the dealership everyone was very accommodating. No haggling, no pressure, up front, honesty from everyone I encountered! These guys were running around in the pouring rain to bring me different vehicles to test drive. I would highly recommend this dealership! Thank you Troncalli Team! More
by RPWags
Employees Worked With
Billy, Cole Barker, Steve Radford
