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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
2,021 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,022 reviews
December 17, 2015
Great Sales Guy Bruce knows cars. He's not the same as most Sales guys who just sell a car, he makes sure you choose the best car for you. Bruce knows cars. He's not the same as most Sales guys who just sell a car, he makes sure you choose the best car for you. More
by jane
Employees Worked With
Bruce Belanger
December 17, 2015
Great car! Great deal from Bruce Belanger! I went in there not sure what I wanted. I need a bigger vehicle for my child on the way. Left with a nice town&country they are cooler than i thought. I went in there not sure what I wanted. I need a bigger vehicle for my child on the way. Left with a nice town&country they are cooler than i thought. More
by BillMaze
Employees Worked With
Bruce Belanger
December 17, 2015
Great visit Bruce was great sales man. sold me the car of me dreams!!! I will recomend others too him. may the force be with him. ha Bruce was great sales man. sold me the car of me dreams!!! I will recomend others too him. may the force be with him. ha More
by jordanfan
Employees Worked With
Bruce Belanger
December 17, 2015
Best selction and price First ask for Bruce Belanger! Great salesman who will give you the best deal and knowledge on new or used. Not your typical sales guy. Thoroughly enjo First ask for Bruce Belanger! Great salesman who will give you the best deal and knowledge on new or used. Not your typical sales guy. Thoroughly enjoyed my experience of purchasing my vehicle because of him. More
by bhubner
Employees Worked With
Bruce Belanger
December 16, 2015
A busy life met a great experience My Jeep was totaled Thanksgiving week and I have been looking for the right Jeep replacement online since. Part of the is due to work and the other is My Jeep was totaled Thanksgiving week and I have been looking for the right Jeep replacement online since. Part of the is due to work and the other is raising 3 children - 1 is autistic. When I ran across Tyler at Troncalli, he made it simple, found my Jeep, made a good deal and worked around my schedule, He made this an easy process for the vehicle that I really wanted which he located at a partner site. He set up my stereo, phone, should me how to remove the top, and made our experience a 10. The finance manager was great and it was a quick correct experience. Thank you, Bob Bates More
by peblles2
Employees Worked With
December 14, 2015
Great Experience We went in to look at trucks. Our salesman was Doug. He was very helpful and knowledgeable. We ended the day by making a purchase. We got exactly what We went in to look at trucks. Our salesman was Doug. He was very helpful and knowledgeable. We ended the day by making a purchase. We got exactly what we were looking for at a great price. Thanks Doug! More
by Greg987
Employees Worked With
Doug Borsum
December 09, 2015
Automoted Phone System from xxxx!! I currentlky have my Jeep Wrangler in for body repairs and service. Each and every time I've called I get an automoted attendent that tells me that my I currentlky have my Jeep Wrangler in for body repairs and service. Each and every time I've called I get an automoted attendent that tells me that my call may be recordfed for quality assurance......rings a bit, repeats the same message, rings a bit... and so on until eaither I hang up or it disconnects me. The car business must be aweful good right now, because as a customer, I can t even reach anyoen at Troncoli. I guess people are waling in there and buying cars like crazy, they certainly arent connecting by Telephone. Maybe I'll hear back on my vehicle eventually! More
by Troncalliblows
Employees Worked With
The guy I spoke with at one time's name is Joe......he's not even listed above.
December 06, 2015
Great buying experience Sincerely listened and cared about what I was looking for. Merlene was great to work with, plus I got a good deal on a used car. Sincerely listened and cared about what I was looking for. Merlene was great to work with, plus I got a good deal on a used car. More
by price2362
Employees Worked With
Merlene Morris
December 05, 2015
Great buying experience! My husband & I drove down from Knoxville TN to buy a truck from this dealership. Our salesman Will Berry was top notch. He secured our deal over the p My husband & I drove down from Knoxville TN to buy a truck from this dealership. Our salesman Will Berry was top notch. He secured our deal over the phone & made the purchasing experience very pleasant. I would highly recommend this dealership & most importantly our salesman, Will Berry. Thank you Will & Troncalli for your excellent customer service! Walt & Catherine Witt Lake City, TN More
by Witt 1970
December 04, 2015
Sales to Service - FLAWLESS Just had my ViperGT in for a service visit to replace a defective part. I can say that from minute1 (even before that with scheduling the appointment Just had my ViperGT in for a service visit to replace a defective part. I can say that from minute1 (even before that with scheduling the appointment and information from my salesperson Tyler Grant), everything was FLAWLESS. I mean exceptional from when I pulled in to the shop, the explanation of the work to be completed, the recall items checked on beyond what I was in for, and other items placed to order as a pro-active measure. To me, I look at the total experience with the car... the purchase... ownership (well its a darn ViperGT and my #1 car above even my old 11' GT3RS)... finance, and service. Service is well into 1/2 of the total buyers experience and can easily be the killer for any deal or dealership. Tyler, Josh, JoeM, JR... JamesA you guys rock! I would highly recommend Troncalli to anyone. THANKS! More
by SmartED
Employees Worked With
Tyler Grant(Sales), Josh (SRT Tech), JoeM & JR (Service), JamesA (Finance)
