
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Delightful Car Buying Experience from start to finish From the moment that I pulled up to Troncalli Chrsyler Jeep I was impressed with the way that I was greeted and treated throughout the buying process. From the moment that I pulled up to Troncalli Chrsyler Jeep I was impressed with the way that I was greeted and treated throughout the buying process. I worked exclusively with Will Berry. Will was extremely well trained as a Troncalli employee and was able to answer any and all questions concerning the functionality of the vehicle, the service reputation and capabilities of Troncalli, and what to expect from purchasing a Chrysler Jeep. Will's assistance throughout the entire process made it an easy, smooth, enjoyable, and efficient one. At the end of the day, I was pleased that I selected Troncalli and I was pleased that I was able to wok with Will - I would only ask for Will Berry in the future when I am in the market for a new vehicle. James in finance also was swift, organized, efficient, and pleasant to work with. More
HORRIBLE SERVICE and CUSTOMER EXPERIENCE I wish there was negative stars to choose from. I bought my $30000 car from this dealership and they sure did not have a problem having five salesman I wish there was negative stars to choose from. I bought my $30000 car from this dealership and they sure did not have a problem having five salesman chasing me. Very recently had a problem, could not get it looked at for a week, could not get a loaner, the estimate for the fix was around $1400, another dealer $700. Parts used were 1/3 of the price on the internet. Did not even get treated respectfully. Service Manager (John) is EXTREMELY arrogant and unfriendly, same as the adviser. When we questioned the extra charge, the service manager made my husband and I feel very small. His tone was condescending and treated us like we are a bunch of beggars. After making us feel like crap he brings the price down by $60, i told him i didn't want it. WILL NEVER EVER buy a car from this dealership or go there for a service. I would rate them -10. More
Great Expereince Will Bery was great from the start. We have now bought two cars from him the last month. James in finance made everything so easy and very clear. Will Bery was great from the start. We have now bought two cars from him the last month. James in finance made everything so easy and very clear. More
Great dealership to work with Will Berry was helpful and knowledgeable about the product. He did a great job demonstrating the product and working with the options I wanted. Thanks Will Berry was helpful and knowledgeable about the product. He did a great job demonstrating the product and working with the options I wanted. Thanks for your help. Larry Reeves More
Purchase of a used vehicle David was extremely proficient in the finding , not just a suitable vehicle but a perfect one for our specific needs . Knowing her past history of tra David was extremely proficient in the finding , not just a suitable vehicle but a perfect one for our specific needs . Knowing her past history of transportation needs he found a van in excellent condition with low mileage and kept it within our desired budget . Thank you David for all your expertise ! Thanks also to the finance team for helping get good terms as well as advise on extended warranties ! More
They built a car exactly what I want. The sales man helps a lot to make a new Jeep Wrangler for me what I want and give me a good price. The dealer has installed on my Jeep the two-tone le The sales man helps a lot to make a new Jeep Wrangler for me what I want and give me a good price. The dealer has installed on my Jeep the two-tone leather seats. They provided the loan about 5 minutes. More
Awesome experience Awesome customer service. This was the 2nd purchase from this dealership in the last 3 years. Super easy purchase. Sales person and finance were a Awesome customer service. This was the 2nd purchase from this dealership in the last 3 years. Super easy purchase. Sales person and finance were a pleasure to work with. Would definitely make my next new car purchase there! More
Great experience purchasing a new Jeep Renegade at Troncalli I've purchased many cars in my lifetime but this was the first from Troncalli and I must say that this was the most positive experience I've had. Fro I've purchased many cars in my lifetime but this was the first from Troncalli and I must say that this was the most positive experience I've had. From their amazing website to the e-mail and phone contacts with the sales people to the financial personnel, I was able to find the exact car I wanted at a price that was much better than I found at other local dealerships. They gave me a fair deal on my trade and helped me get out of a car I hated and into a car that I love. The whole process was efficient. I wouldn't hesitate to send all my friends and family to Troncalli for their next automobile purchase. More
Overall Good Experience The staff was nice. David was very thorough and guided me through the entire process. Wish someone would of asked me for a drink. I guess only in the The staff was nice. David was very thorough and guided me through the entire process. Wish someone would of asked me for a drink. I guess only in the movies. :) This is our 2nd family purchase at this dealership. I highly recommend you give them a try. More
TRONCALLI's xtra effort to help a customer The customer [me] was in a situation that something had to give... I proposed my program to "Will" Berry [Sales assoc 65796] and he went to bat... W The customer [me] was in a situation that something had to give... I proposed my program to "Will" Berry [Sales assoc 65796] and he went to bat... Without his xtra effort this whole deal may have hit the wall! Mr. Berry, finance director and the Mr. Holmes made it all happen. The new Chrysler 200C is, without question the Automotive Industry's No#1 "sleeper". All the features the "offshore" vehicles have with superior styling. Built in USA. Better pay attention, BMW!! That said... Troncalli is the go-to dealer, and I trust this overview makes it up Chrysler chain and Troncalli's customer service numbers become No#1. Wayne More