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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
2,021 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 2,021 reviews

November 04, 2015

Delightful Car Buying Experience from start to finish From the moment that I pulled up to Troncalli Chrsyler Jeep I was impressed with the way that I was greeted and treated throughout the buying process. More

by LDL2015
Recommend Dealer
Yes
November 03, 2015

HORRIBLE SERVICE and CUSTOMER EXPERIENCE I wish there was negative stars to choose from. I bought my $30000 car from this dealership and they sure did not have a problem having five salesman More

by kurtz1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager - John something, Chris Pearce
Nov 06, 2015 -

Troncalli Chrysler Jeep Dodge Ram responded

Mr or Mrs Kurtz; When you brought your vehicle which was out of warranty in for an electronic issue, we explained the repair and charges, which you accepted. You then found a part on line, which did not include installation in the cost. As you had already gave us permission to make the repair with our factory EOM part, we proceeded with your permission at the price we quoted you.

October 30, 2015

Great Expereince Will Bery was great from the start. We have now bought two cars from him the last month. James in finance made everything so easy and very clear. More

by jeffkenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 30, 2015

Great dealership to work with Will Berry was helpful and knowledgeable about the product. He did a great job demonstrating the product and working with the options I wanted. Thanks More

by Lmr760
Recommend Dealer
Yes
October 29, 2015

Purchase of a used vehicle David was extremely proficient in the finding , not just a suitable vehicle but a perfect one for our specific needs . Knowing her past history of tra More

by doc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vlaun
October 28, 2015

They built a car exactly what I want. The sales man helps a lot to make a new Jeep Wrangler for me what I want and give me a good price. The dealer has installed on my Jeep the two-tone le More

by Sergey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vlaun
October 26, 2015

Awesome experience Awesome customer service. This was the 2nd purchase from this dealership in the last 3 years. Super easy purchase. Sales person and finance were a More

by Donnag3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Ayers
October 26, 2015

Great experience purchasing a new Jeep Renegade at Troncalli I've purchased many cars in my lifetime but this was the first from Troncalli and I must say that this was the most positive experience I've had. Fro More

by jbstew71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Champe
October 24, 2015

Overall Good Experience The staff was nice. David was very thorough and guided me through the entire process. Wish someone would of asked me for a drink. I guess only in the More

by Jvenza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vlaun
October 24, 2015

TRONCALLI's xtra effort to help a customer The customer [me] was in a situation that something had to give... I proposed my program to "Will" Berry [Sales assoc 65796] and he went to bat... W More

by wayne1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Berry, Nubian Holmes
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