Troncalli Chrysler Jeep Dodge Ram

I was planning on buying the Ram 1500 and waited until last day of year to get best deal. Kevin was great. I told him what i was looking for and he got it done. in and out with truck in 2 hrs. last day of year to get best deal. Kevin was great. I told him what i was looking for and he got it done. in and out with truck in 2 hrs. More

I decided to have my Dodge Challenger serviced at Troncalli mainly due to the customer services experience. Johnnie Franck always goes above and beyond to ensure service is performed on time and qual Troncalli mainly due to the customer services experience. Johnnie Franck always goes above and beyond to ensure service is performed on time and quality. I bought my car at another dealer, but Troncalli is where I go for Service and Oil Change More

Neal's service and approach was outstanding. He went above and beyond my expectations from a service call. I was in day one for an oil change and to fix a taillight. The visit was exceptional and he above and beyond my expectations from a service call. I was in day one for an oil change and to fix a taillight. The visit was exceptional and he solved all problems timely. I came back the next day to fix a turn signal bulb and Neal was amazing is getting me in quickly and inexpensively. Thanks Neal... More

I was pleased with the level of service and walked away with a great new Dodge Durango at an extremely fair price. The price for my trade in was reasonable and I feel I received a great deal on my new truc with a great new Dodge Durango at an extremely fair price. The price for my trade in was reasonable and I feel I received a great deal on my new truck. Tyler Grant was friendly and very knowledgeable about the vehicle I purchased. More

We`ve had our Jeep serviced at Troncalli for 8 years. Hence, when we decided to trade for a new one, it was only natural to start there in terms of pricing, selection, etc. By chance, we met Tyler Grant Hence, when we decided to trade for a new one, it was only natural to start there in terms of pricing, selection, etc. By chance, we met Tyler Grant who served as our sales associate and guide through the selection -purchase process. As someone who has not traditionally had pleasant experiences with agents from other companies (this was our fourth Jeep trade-in) in 23 years, I was not expecting this exchange to be any different. To my delight, Tyler made the process quick, friendly, informative, effective and even enjoyable. From start to finish Tyler was without a doubt the most knowledgeable and helpful car sales representative we have ever dealt with bar none. We got the Jeep we wanted, at a price we wanted with absolutely no hassles. In addition, Tyler went out of his way to insure that every step in the purchase process (i.e. trade appraisal, selection, option preferences, technical issues, payment methods, etc.) was seamless and effective ! We could not be more satisfied...we got a great vehicle at a very good price with the custom options we desired in a timely manner from a FANTASTIC salesperson. We could not be more pleased with the vehicle, the company and , in particular, Tyler Grant ----we give him and Troncalli our highest recommendation ! More

I met with Willie Olliff to look at (and drive) Jeep Grand Cherokees and Durangos. I was currently driving a Nissan Armada, but was considering a Chrysler because of some previous (on lot) conversation Grand Cherokees and Durangos. I was currently driving a Nissan Armada, but was considering a Chrysler because of some previous (on lot) conversations with Willie. Based on size, capabilities, etc., I decided that the Jeeps and Durangos were NOT going to suit my needs. After I explained this to Willie, he stated "just give me 5 more minutes and wait right here; can you give me 5 minutes"? I said "yes", and within 2 minutes he pulled up in a Dodge Ram. He jumped out of the vehicle and handed me the keys and said "this is the vehicle you need (and want), you just don't know it yet". At first I thought "okay, this is interesting (as a choice)" because I had never owned a pick up and quite frankly never even considered one. However, Willie was right. I was so VERY PLEASED that Willie took the time to HEAR MY NEEDS and to actually THINK ABOUT a way to address them. We took the pick up for a ride and from that point it was a matter of finding me the right Ram 1500 (features, etc.). I actually couldn't wait for my next call from Willie. That's how excited I was about the experience and the pending chance to drive my new pick up. When I saw my new vehicle, it was perfect; Willie had nailed it. The rest is history... Thanks to "Tye" as well, he played a big role in getting me out of my Nissan and into my new Ram. Willie, I owe you one! THANKS!! More

Doug and I (Jackie) had a great experience with David, he was polite, friendly, knowledgeable, and never pushy. This was the best experience that we've ever had when buying a car. David answered our call was polite, friendly, knowledgeable, and never pushy. This was the best experience that we've ever had when buying a car. David answered our calls promptly and kept us up to date on the process. We would have no problem recommending David to our friends and family. Thank you. More

Willie and Tye made the new car buying experience as easy as it could be. I had two cars to trade in and they came up with a plan to best fit my needs, they were even nice enough to deliver the car to Macon, as it could be. I had two cars to trade in and they came up with a plan to best fit my needs, they were even nice enough to deliver the car to Macon,Ga More

Great time all together. Really helpful and made the who experience enjoyable. From a walk around video to finding out the spacific engine code I was looking for on the Vw gti. Great people. experience enjoyable. From a walk around video to finding out the spacific engine code I was looking for on the Vw gti. Great people. More

We have purchased 3 cars in 1 calendar year from Bruce at Troncalli in Cumming. He was great to deal with in January, '13 when I purchased my '12 Charger, returning in November to purchase my husband's '13 Troncalli in Cumming. He was great to deal with in January, '13 when I purchased my '12 Charger, returning in November to purchase my husband's '13 Jeep Wrangler, and then again in December to purchase our son's first car ('02 GMC Envoy). Each time we called Bruce and dealt with him directly. He was fantastic and has the patience of a Saint! Bruce truly does care about making his customer happy and getting you in the car you want at a fair price for all. We'll only be using Bruce from now on! More