
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Roger helped me in my search for a used car. He was very attentiative, listening to what I was looking for and the budget I was working in. We looked at a serveral cars and test drove them all, he was alwa attentiative, listening to what I was looking for and the budget I was working in. We looked at a serveral cars and test drove them all, he was always accomadating with my request. We did purchase a used vechile and the experience was friendly, easy and painless. Troncalli was the best delaership I dealt with in my search for a used car. I would recommend this dealership to family and friends. More
Johnny is the best! When I take my Jeep in for service he always does a fantastic job and always asks if I am satisfied or if there is anything he can do to for me. he always does a fantastic job and always asks if I am satisfied or if there is anything he can do to for me. More
I had an appointment at 10:00 AM for an oil change/service to my 2012 Subaru Outback that I purchased from Troncalli Subaru. I arrived promptly, and a gentleman was waiting for me with complet change/service to my 2012 Subaru Outback that I purchased from Troncalli Subaru. I arrived promptly, and a gentleman was waiting for me with completed paperwork ready for my signature. He promptly took my vehicle back to the service area, and in only an hour and ten minutes, I was on my way after a complete service job. The employees at Troncalli Subaru are so helpful, friendly, and efficient. I give all the service department staff a 5-star rating! More
I was planning on buying the Ram 1500 and waited until last day of year to get best deal. Kevin was great. I told him what i was looking for and he got it done. in and out with truck in 2 hrs. last day of year to get best deal. Kevin was great. I told him what i was looking for and he got it done. in and out with truck in 2 hrs. More
I decided to have my Dodge Challenger serviced at Troncalli mainly due to the customer services experience. Johnnie Franck always goes above and beyond to ensure service is performed on time and qual Troncalli mainly due to the customer services experience. Johnnie Franck always goes above and beyond to ensure service is performed on time and quality. I bought my car at another dealer, but Troncalli is where I go for Service and Oil Change More
Neal's service and approach was outstanding. He went above and beyond my expectations from a service call. I was in day one for an oil change and to fix a taillight. The visit was exceptional and he above and beyond my expectations from a service call. I was in day one for an oil change and to fix a taillight. The visit was exceptional and he solved all problems timely. I came back the next day to fix a turn signal bulb and Neal was amazing is getting me in quickly and inexpensively. Thanks Neal... More
I was pleased with the level of service and walked away with a great new Dodge Durango at an extremely fair price. The price for my trade in was reasonable and I feel I received a great deal on my new truc with a great new Dodge Durango at an extremely fair price. The price for my trade in was reasonable and I feel I received a great deal on my new truck. Tyler Grant was friendly and very knowledgeable about the vehicle I purchased. More
I met with Willie Olliff to look at (and drive) Jeep Grand Cherokees and Durangos. I was currently driving a Nissan Armada, but was considering a Chrysler because of some previous (on lot) conversation Grand Cherokees and Durangos. I was currently driving a Nissan Armada, but was considering a Chrysler because of some previous (on lot) conversations with Willie. Based on size, capabilities, etc., I decided that the Jeeps and Durangos were NOT going to suit my needs. After I explained this to Willie, he stated "just give me 5 more minutes and wait right here; can you give me 5 minutes"? I said "yes", and within 2 minutes he pulled up in a Dodge Ram. He jumped out of the vehicle and handed me the keys and said "this is the vehicle you need (and want), you just don't know it yet". At first I thought "okay, this is interesting (as a choice)" because I had never owned a pick up and quite frankly never even considered one. However, Willie was right. I was so VERY PLEASED that Willie took the time to HEAR MY NEEDS and to actually THINK ABOUT a way to address them. We took the pick up for a ride and from that point it was a matter of finding me the right Ram 1500 (features, etc.). I actually couldn't wait for my next call from Willie. That's how excited I was about the experience and the pending chance to drive my new pick up. When I saw my new vehicle, it was perfect; Willie had nailed it. The rest is history... Thanks to "Tye" as well, he played a big role in getting me out of my Nissan and into my new Ram. Willie, I owe you one! THANKS!! More
We`ve had our Jeep serviced at Troncalli for 8 years. Hence, when we decided to trade for a new one, it was only natural to start there in terms of pricing, selection, etc. By chance, we met Tyler Grant Hence, when we decided to trade for a new one, it was only natural to start there in terms of pricing, selection, etc. By chance, we met Tyler Grant who served as our sales associate and guide through the selection -purchase process. As someone who has not traditionally had pleasant experiences with agents from other companies (this was our fourth Jeep trade-in) in 23 years, I was not expecting this exchange to be any different. To my delight, Tyler made the process quick, friendly, informative, effective and even enjoyable. From start to finish Tyler was without a doubt the most knowledgeable and helpful car sales representative we have ever dealt with bar none. We got the Jeep we wanted, at a price we wanted with absolutely no hassles. In addition, Tyler went out of his way to insure that every step in the purchase process (i.e. trade appraisal, selection, option preferences, technical issues, payment methods, etc.) was seamless and effective ! We could not be more satisfied...we got a great vehicle at a very good price with the custom options we desired in a timely manner from a FANTASTIC salesperson. We could not be more pleased with the vehicle, the company and , in particular, Tyler Grant ----we give him and Troncalli our highest recommendation ! More
Doug and I (Jackie) had a great experience with David, he was polite, friendly, knowledgeable, and never pushy. This was the best experience that we've ever had when buying a car. David answered our call was polite, friendly, knowledgeable, and never pushy. This was the best experience that we've ever had when buying a car. David answered our calls promptly and kept us up to date on the process. We would have no problem recommending David to our friends and family. Thank you. More