Troncalli Subaru

It was a pleasure to work with Charles. For a Service repair for our Outback. He was helpful and knowledgeable. And understanding of our particular situation. Work performed was timely a For a Service repair for our Outback. He was helpful and knowledgeable. And understanding of our particular situation. Work performed was timely and professional. Would not have a problem recommending Troncalli Subaru in the future. More

Charles was Johnny on the spot very reachable and the most beautiful experience after a very bad experience day before with Riley . Thx for restoring my confidence in customer service Charles most beautiful experience after a very bad experience day before with Riley . Thx for restoring my confidence in customer service Charles More

Troncalli was an inviting and professional car leasing experience. I would recommend the dealership to anyone. Our salesperson was extremely knowledgeable and helpful and went out of his way to make this experience. I would recommend the dealership to anyone. Our salesperson was extremely knowledgeable and helpful and went out of his way to make this deal work. More

Great customer service. Greg the sales person was great and we appreciated his follow up call. Greg the sales person was great and we appreciated his follow up call. More

Charles did FANTASTIC! He went over the top to get our Outback DCM issue fixed. I drive from Cleveland Tn and will continue coming He went over the top to get our Outback DCM issue fixed. I drive from Cleveland Tn and will continue coming More

I came in for 2 things that needed to be fixed. After 3 hours there, neither was fixed! This isn't the first time this has happened at this dealership. Very frustrating but the service advisors After 3 hours there, neither was fixed! This isn't the first time this has happened at this dealership. Very frustrating but the service advisors I dealt with didn't seem to care. They said I would need to leave my car next time and I asked about a loaner...the advisor never got back to me. If my issues weren't Subaru related I would not go back here. More

Excellent service and customer centered staff. I’ve been a customer since 2013 and have never been disappointed. I’ve been a customer since 2013 and have never been disappointed. More

Amy was a pleasure to work with and this was the best experience in a new car purchase that I have experienced. experience in a new car purchase that I have experienced. More

Wasn’t impressed with service advisor. Never said hello or called me by my name. Very little personality. I have been dealing with this dealership for about 5 years and this was the worse Never said hello or called me by my name. Very little personality. I have been dealing with this dealership for about 5 years and this was the worse experience I’ve had. I got the email towards the end of the service and one thing was at a caution and he never discussed it with me. Very disappointed in this service call More

My experience was extremely efficient, professional, enjoyable and satisfying. I do not believe such an experience could have been better in any meaningful way. It was truly exceptional. enjoyable and satisfying. I do not believe such an experience could have been better in any meaningful way. It was truly exceptional. More