Back

Tropical Ford

Orlando, FL

4.2
1,649 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
Contact Dealership

9900 South Orange Blossom Trail

Orlando, FL

32837

Directions

By Type

Showing 1,649 reviews

October 29, 2020

I had to trade in the vehicle I've bought 2 months ago and Steven Lucius was very helpful, friendly and professional. I'm very happy with our new car and I would definitely recommend him to family and fri More

by Leticia Z. Sutton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lucius
Nov 02, 2020 -

Tropical Ford responded

Thank you for reviewing us, Leticia! We are glad to hear you had a 5-star visit with us, and we greatly appreciate your recommendations. Enjoy your new car, and please let us know if you need anything else!

October 28, 2020

Outstanding service and fellow up, Elsie does a great job, Vehicle ready when promised. I intend to take future service needs there. Thank you, D More

by Dmoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Tropical Ford responded

Thank you for the 5-star review! We are proud to hear about the great work our service team put in for you, and we are already looking forward to working with you again next time!

October 28, 2020

When I moved from Atlanta, I was looking for Dealership I could trust to service my Focus ST. I hit the forums first, these guys are brutally honest when it comes to which dealership is the best. Overwhelmin More

by Lilredst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferrrando, Santiago Hernandez
Nov 02, 2020 -

Tropical Ford responded

Thank you for the great review! We're so glad you found us and trusted us with your recall, and we hope you'll let us know if you need anything else in the future. See you again next time!

October 27, 2020

Our experience at Tropical Ford was awesome! Thank you especially to Ron Simone for his help. He was very attentive and friendly. He helped us get out issue repaired very quickly. We were on vacation (fr More

by rick7ish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Simone
Oct 29, 2020 -

Tropical Ford responded

Thank you for taking the time to leave us your 5-star review! We're so glad that Ron and the team were able to help get your vehicle back on the road and you back to your vacation. We're here if you ever need us!

October 24, 2020

Folks were pleasant. However, employees in the middle box where Tony was didn’t have masks on. It was a bit disconcerting given current situation. More

by crichardson61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
October 22, 2020

Good service. Anthony was superb! I will keep going back when my car needs any work. Customer service is top notch and cant be beat More

by quanna407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
October 22, 2020

Vitale the sales representative was excellent, showing Knowledge And experience of his job, Dinamic Multitasking working under pressure. I m really happy he made smooth alll the selling process More

by julissaventuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Was a Junior lady was really kind and friendly even if was really late at night thanks her 👍 , Jose Galvan
Oct 26, 2020 -

Tropical Ford responded

We're so happy to hear that Vitalie made your car buying experience with us so smooth. Thanks for the great review!

October 21, 2020

excellent service see Ron Simone very knowledged with Fords and a honest. Which now a days it is very hard to trust anyone. See Ron he will take great care of you. More

by R.SIMONE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferrrando, Santiago Hernandez, Donny Larson, Jose Galvan, Ron Bryner
Oct 23, 2020 -

Tropical Ford responded

Thank you so much for the wonderful rating! If we can help you further in any way, please let us know!

October 20, 2020

They tried to charge me more than what they quoted me an They tried to charge me more than what they quoted me an 1hr before. Also I got a 7am appt they would not honor because they dont schedule oil chan More

by jkearns3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerson Bueno
Nov 16, 2020 -

Tropical Ford responded

Thank you for taking the time to leave this review. We are reviewing this matter internally and exploring ways to make sure our website has all the up-to-date policies for scheduling service. If you would like to discuss this matter in greater detail, please reach out to Carlos Shepherd at (888) 215-2256.

October 20, 2020

José Galván, José Gutiérrez and Ron were extremely professional, friendly and looked out for all the best options possible to assist me with my vehicle purchase. Im extremely satisfied More

by YAMIPAREDES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Galvan, Ron Bryner
Oct 23, 2020 -

Tropical Ford responded

Thank you for the feedback and excellent rating! We are thrilled to hear that you enjoyed working with our team during your vehicle purchase. If there is anything else we can help with, please feel free to reach out and let us know!

...
19
...