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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,281 Reviews

2,281 Reviews of Tucson Subaru - Service Center

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September 30, 2025

Darla was very patient and helpful. She answered all of my questions and then showed me a few extras. She also assured me that I am welcome to return when I’m ready for more information More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Tucson Subaru responded

Thank you so much for your wonderful review. Darla

September 22, 2025

Jade has been an awesome service rep, and has patiently guided me through repairs without pressuring me, allowing me to make decisions in a timely (and affordable) manner. She's well informed, and provides More

by Kathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian, loaners
Sep 22, 2025 -

Tucson Subaru responded

Thank you for the great review! So pleased you are happy with us !!! - Jade

Sep 22, 2025 -

Tucson Subaru responded

Kathi, Thank you for taking the time to leave us this awesome feedback! - Artie

September 17, 2025

Everyone I talk with there is very polite helpful for what I need thank you More

by jamjar07079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Tucson Subaru responded

Thank you for the kind review. Darla

September 11, 2025

Eric was very helpful and made sure my needs were met. He was very professional and had a great conversation with him. This guy needs a raise. I was in and out this guy knows what he’s doing. More

by harrison_parkcity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brodhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Tucson Subaru responded

It was a pleasure helping you. Thanks for leaving us such a great review!

September 10, 2025

Jade Hilliard, Service Advisor was exceptional with her knowledge and recommendations for needed extensive repairs for my 10 year old Subaru! Knowing my past successful repairs by the Service Department I More

by rjon4cats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Tucson Subaru responded

Thank you so much for your kind words! We appreciate it so much! - Jade & Brittney

July 30, 2025

Tucson Subaru has the potential to be an exceptional dealership across the board. The only suggestion I am able to offer is improving coordination between departments. Great people can easily be found More

by Sevster
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Tucson Subaru responded

Thank you for the review, we appreciate it. Darla

Jul 31, 2025 -

Tucson Subaru responded

Thank you for the feedback! - Ethan Ward

Aug 01, 2025 -

Tucson Subaru responded

Thank you for the feedback ~JW

July 25, 2025

Darla did a terrific job explaining the features of our new car and answering the questions we had. She was very knowledgeable on the features. Thank you Darla. More

by JustLooking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Tucson Subaru responded

I appreciate your kind review, I am glad I could help. Darla

June 30, 2025

Jesse Friedman did a wonderful job with me. Thank you on date 6/26/25 More

by cmhquilts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Tucson Subaru responded

It was my absolute pleasure to serve you. We will see you on the next service!

June 28, 2025

Very professional employee. Very courteous and knowledgeable. Answers questions in a very understandable distinct manner. More

by schan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Tucson Subaru responded

I appreciate your kind review, Thank you. Darla

June 27, 2025

I appreciate the time taken to listen and answer my questions. Darla was friendly snd very helpful! More

by leonapann
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Madrid
Jun 27, 2025 -

Tucson Subaru responded

Thank you for the review, I am glad I could help. Darla

Jul 03, 2025 -

Tucson Subaru responded

thank you for working with me and our amazing team here at Tucson Subaru! - Ali

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