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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,276 Reviews

2,276 Reviews of Tucson Subaru - Service Center

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June 30, 2025

Jesse Friedman did a wonderful job with me. Thank you on date 6/26/25 More

by cmhquilts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Very professional employee. Very courteous and knowledgeable. Answers questions in a very understandable distinct manner. More

by schan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Tucson Subaru responded

I appreciate your kind review, Thank you. Darla

June 27, 2025

I appreciate the time taken to listen and answer my questions. Darla was friendly snd very helpful! More

by leonapann
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Tucson Subaru responded

Thank you for the review, I am glad I could help. Darla

June 20, 2025

First service oil change rotation of tires ,service went great, have questions on pre-collision braking and eyesight driving assist technology, service personnel was very knowledge and helping me with this More

by DD Crosstrek
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

My car has always received great service at Tucson Subaru. My only negative comment is that I dislike all the "upselling" of services whenever I take my car in for servicing. More

by TucsonLynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Tucson Subaru responded

Thank you so much for the 5 STARS !!! - Jade

June 13, 2025

I had a great experience at a follow up appointment with Darla to learn more about my recent Forester purchase. She answered all my questions and gave me some incredible tips! Thank you so much! More

by herberty
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Tucson Subaru responded

Thank you so much for the amazing review, I am here if you need me. Darla

June 13, 2025

Jessie was knowledgeable kind and went out of his way to make sure you had a great experience at Tucson Subaru. Thanks very much Jessie. I appreciated it Thomas Cali. More

by tc110624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Tucson Subaru responded

It was my pleasure to provide you with excellent customer service. I am always glad to help. See you next visit.

May 23, 2025

Best car buying and service experience I ever had! Every interaction is always good! Customer service, integrity, support, reminders, follow-up, friendliness, all just excellent. I always feel taken More

by uteart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Tucson Subaru responded

Thank you for the review!!! Traci

May 23, 2025 -

Tucson Subaru responded

It was my pleasure to assist with your service needs Ms. Vaughn, you are awesome. We will always try our very best to deliver you an extraordinary experience and I will hope to keep this relationship strong for many more years to come. Thank you again and see you soon.

May 13, 2025

Brittney the service advisor was a 10 of 10. She sent me updates through the service experience. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Tucson Subaru responded

Thank you so much, Nick!

May 05, 2025

They were great to eal with and very quick. I drove out with a new car that afternoon. More

by John Swift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Humberto Lizarraga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Tucson Subaru responded

Thank you! -KG

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