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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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November 19, 2020

Darla has always been extremely helpful, especially with my understanding of the computer system in the car. She was friendly and worked hard to understand the issues. More

by randingo1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Tucson Subaru responded

I want to say Thank you for the kind review. I appreciate it. Have a good weekend . Darla

November 18, 2020

I was impressed with the efficiency of the checkin process. Brittney was quick to All told I was at the shop about 2 hours, not long considering the thorough job performed. I will be returning for s More

by Jhallen46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Tucson Subaru responded

Thank you so much for the kind words! I look forward to working with you next time. Take care! -Brittney

November 18, 2020

Darla has been there for me every time I have called with questions about how my new Forester works. She explains well and is the person I want to talk to at Tucson Subaru. She is a great resource! More

by machsadie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Nov 18, 2020 -

Tucson Subaru responded

Thank you kindly for your review. I am always here to assist you and appreciate you. Darla

November 18, 2020

Wow! What service from Darla at Tucson Subaru, I called the night before with a question and she put me at ease, She answered my questions plus offered to go over the Subaru features. We made an appointed More

by Trail7shirl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Tucson Subaru responded

Thank you so much for your excellent review. I appreciate it and look forward to assisting you in the future. Glad you love your new Outback and don't hesitate to reach out if you need anything at all. Darla

Nov 18, 2020 -

Tucson Subaru responded

Thank you for all of your wonderful compliments. We will always be here for your service needs. Jesse Friedman

November 17, 2020

Darla was very kind and helpful in teaching us all of the bells and whistles that came on our new Subaru Outback. She answered all of our questions and made the visit enjoyable! More

by akmacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Tucson Subaru responded

I appreciate the review, and please reach out if you have any other questions. Thank you. Darla

November 17, 2020

Darla was great! She answered all of my questions professionally and completely. She was able to meet me at the time I needed and made sure I was happy. More

by tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Tucson Subaru responded

I am glad all is well with your new Subaru. Thank you so much for the review, I appreciate it. Darla

November 17, 2020

JJ Rau and the entire team at Tucson subaru - Thank you! I brought my car in for a simple oil change and they handled it with ease and attention to detail. Turns out I had an issue with a tire bubble and it More

by carbogast787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rau
Nov 17, 2020 -

Tucson Subaru responded

You are awesome! Thank you again for trusting us here at Tucson Subaru, can't wait to see the spec B again!

November 17, 2020

Steve Norris was extremely helpful and knowledgeable during my Love Encore appointment. Steve offered to meet in person or by Zoom or phone, which was great to have a choice during our Covid times. I fe More

by HansonJ.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris, Robert Pedroza
Nov 17, 2020 -

Tucson Subaru responded

Thank you for sharing your experience! I'm glad I could help. Enjoy your Subaru! -Steve N

Nov 30, 2020 -

Tucson Subaru responded

Thank you for tagging me in the review. Enjoy your new car. Robert P.

November 17, 2020

I don't know, I didn't deal with an Artie Gonzales. I dealt with a JJ Roe. He was fantastic! Best service tech I have had at SOT. More

by Papahotshot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rau
Nov 17, 2020 -

Tucson Subaru responded

You are awesome! Thank you so much have a great ride!

November 16, 2020

Loved all the great help he gave us. Very knowledgeable and easy to understand. We’d definitely go back to work with him again. Many thanks for all the help. More

by karen.varcoe.kv
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 16, 2020 -

Tucson Subaru responded

Thank you, Karen! I'm glad I could help and enjoy your Subaru! -Steve N

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