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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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November 07, 2020

Tucson Subaru's level of customer service has not failed us since we walked onto their lot a few weeks ago. Recently, we sat one-on-one with Steve Norris for training on how to use the many technological as More

by lbonney333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 10, 2020 -

Tucson Subaru responded

Thank you for the kind words. We hope you have a great day!

Nov 12, 2020 -

Tucson Subaru responded

That's very nice of you to say. Thanks so much for sharing! -Steve N

November 07, 2020

Steve Norris was a great help to me trying to navigate all the great features I have in my new car. I learned so much. Thanks for your assistance Steve!!! More

by Mary_emma5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris
Nov 09, 2020 -

Tucson Subaru responded

Thank you so much for servicing with us at Tucson Subaru. We will always be here for your service needs. Jesse Friedman.

November 06, 2020

Great service. Immediate attention when I pulled in. Got a loaner car very quickly. Received a phone call keeping me updated. Work completed in time they quoted More

by subarujudy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordi Acosta, Monica Estrada
Nov 06, 2020 -

Tucson Subaru responded

Thanks for your great review. Monica Estrada

November 06, 2020

Darla did a great job explaining all the ins and outs of my new Outback. I highly recommend all new owners go through her "class." More

by bowmancm
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Tucson Subaru responded

I really appreciate you coming in and also Thank you for the kind review. Have a good weekend. Darla

November 06, 2020

Darla was GREAT! Loved working with her, quite personable and very professional. She was great in walking me through my questions and I wouldn't hesitate in calling her if I have more questions. More

by tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Tucson Subaru responded

Thank you so much for your wonderful review. Welcome to the Tucson Subaru family! We appreciate you. Darla

November 06, 2020

I had great service for a morning appointment. The time was a little less than predicted. The final total was also lower than the initial estimate. More

by call2545436
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Nov 06, 2020 -

Tucson Subaru responded

Thank you so much for your review. Thanks. Monica Estrada

November 06, 2020

Rah was awesome. Figured out my issue and had it scheduled and worked in no time! I will go back to the dealership because of his service. More

by Jjwolfpruitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Nov 06, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

November 06, 2020

He did a great job and I even received a coupon for a free car wash. He also instructed me on a few things I needed to know: how to correctly use the parking brake. Thanks More

by Pattie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Excellent customer service. Chris explained the service that was about to be performed on the car. He explained the results of the service when picking up thr car. More

by anamol_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

First maintenance service was performed quickly but with some inaccuracies. The report showed that front and rear tires were filled to 35 psi when the specs require 35 psi for the front tires, 33 psi for th More

by rdkautto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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