2,269 Reviews of Tucson Subaru - Service Center
Tucson Subaru's level of customer service has not failed us since we walked onto their lot a few weeks ago. Recently, we sat one-on-one with Steve Norris for training on how to use the many technological as us since we walked onto their lot a few weeks ago. Recently, we sat one-on-one with Steve Norris for training on how to use the many technological as well as mechanical features of our Forester. His patience with my endless questions was exemplary. Not everyone can teach or train others. Steve, however is a natural. Our thanks to him for great care and patience. More
Steve Norris was a great help to me trying to navigate all the great features I have in my new car. I learned so much. Thanks for your assistance Steve!!! all the great features I have in my new car. I learned so much. Thanks for your assistance Steve!!! More
Great service. Immediate attention when I pulled in. Got a loaner car very quickly. Received a phone call keeping me updated. Work completed in time they quoted a loaner car very quickly. Received a phone call keeping me updated. Work completed in time they quoted More
Darla did a great job explaining all the ins and outs of my new Outback. I highly recommend all new owners go through her "class." my new Outback. I highly recommend all new owners go through her "class." More
Darla was GREAT! Loved working with her, quite personable and very professional. She was great in walking me through my questions and I wouldn't hesitate in calling her if I have more questions. personable and very professional. She was great in walking me through my questions and I wouldn't hesitate in calling her if I have more questions. :D More
I had great service for a morning appointment. The time was a little less than predicted. The final total was also lower than the initial estimate. was a little less than predicted. The final total was also lower than the initial estimate. More
He did a great job and I even received a coupon for a free car wash. He also instructed me on a few things I needed to know: how to correctly use the parking brake. Thanks free car wash. He also instructed me on a few things I needed to know: how to correctly use the parking brake. Thanks More
Excellent customer service. Chris explained the service that was about to be performed on the car. He explained the results of the service when picking up thr car. that was about to be performed on the car. He explained the results of the service when picking up thr car. More
First maintenance service was performed quickly but with some inaccuracies. The report showed that front and rear tires were filled to 35 psi when the specs require 35 psi for the front tires, 33 psi for th some inaccuracies. The report showed that front and rear tires were filled to 35 psi when the specs require 35 psi for the front tires, 33 psi for the rear. When checked the following morning (cold tires), all were actually overfilled. The dealer also reported that the spare tire was filled to 60 psi...when checked the spare actually had 52 psi. I’m assuming that the other service requirements were performed accurately. More