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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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November 05, 2020

Excellent customer service. Chris explained the service that was about to be performed on the car. He explained the results of the service when picking up thr car. More

by anamol_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

Darla and the entire Tucson Subaru team has been very helpful and friendly during my buying process. Also, Dan and the technicians in service have been awesome diagnosing my rattle noise in my Forester. More

by TP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Tucson Subaru responded

Thank you for taking the time to do a review, we appreciate you. Darla

Nov 04, 2020 -

Tucson Subaru responded

Thank you for the review!

November 04, 2020

Darla was very knowledgeable, and extremely helpful in explaining the many options and information available through the dashboard and other areas of the interior of the car. She pointed out many things I More

by Hugh Bell
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Tucson Subaru responded

I appreciate your nice review and Thank you kindly. If you need anything, please don't hesitate to reach out. Darla

November 04, 2020

Provides pick up and return for service. During this time a welcome service. Little late for pick up on first day but early return the following day. More

by dgmandljm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Nov 04, 2020 -

Tucson Subaru responded

Thank you for your great review. Monica Estrada

November 04, 2020

Raj was a pleasure to work with and because of him I actually enjoyed my service experience. He was there to greet me when I arrived, arranged for a loaner car and listened to me as I explained my serv More

by kpleupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Nov 04, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

November 03, 2020

Great folks providing great service and the free car wash is a very nice extra. Chris was there to meet us when we arrived and the tech team had the service completed in the specified time period. Highly rec More

by adustyboot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Monica was very friendly and explained things well. Would have appreciated a call before we felt compelled to call late afternoon when the car was ready.. More

by Rosmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Nov 03, 2020 -

Tucson Subaru responded

Thank you for you review. Monica Estrada

November 03, 2020

Service was completed ahead of the estimated time and reviewed thoroughly with me. Service tech Chris and all others checking me in were very polite and friendly and really made me feel that they really More

by Bill Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Darla was incredibly helpful in terms of reaching out and offering her services to make my Subaru experience the best it could be. She was also really good at following up when I had dropped off to ensure th More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Tucson Subaru responded

Thank you for your review, I appreciate it. Always here if you need assistance. Darla

November 02, 2020

Darla is a natural at her job. She was wonderful to talk with. She listens. That, alone, is amazing. She is patient. She is a natural teacher, explaining everything in a clear and organized way. She was not More

by kristinlr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Tucson Subaru responded

I really appreciate your wonderful review and extraordinary words. I am always here when you need me, and Thank you so much for the review and attending your love encore delivery. Darla

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