2,269 Reviews of Tucson Subaru - Service Center
Excellent customer service. Chris explained the service that was about to be performed on the car. He explained the results of the service when picking up thr car. that was about to be performed on the car. He explained the results of the service when picking up thr car. More
Darla and the entire Tucson Subaru team has been very helpful and friendly during my buying process. Also, Dan and the technicians in service have been awesome diagnosing my rattle noise in my Forester. helpful and friendly during my buying process. Also, Dan and the technicians in service have been awesome diagnosing my rattle noise in my Forester. Good job everyone! More
Darla was very knowledgeable, and extremely helpful in explaining the many options and information available through the dashboard and other areas of the interior of the car. She pointed out many things I explaining the many options and information available through the dashboard and other areas of the interior of the car. She pointed out many things I wasn't even aware were available to me. More
Provides pick up and return for service. During this time a welcome service. Little late for pick up on first day but early return the following day. time a welcome service. Little late for pick up on first day but early return the following day. More
Raj was a pleasure to work with and because of him I actually enjoyed my service experience. He was there to greet me when I arrived, arranged for a loaner car and listened to me as I explained my serv actually enjoyed my service experience. He was there to greet me when I arrived, arranged for a loaner car and listened to me as I explained my service issue. He is friendly professional and helpful. More
Great folks providing great service and the free car wash is a very nice extra. Chris was there to meet us when we arrived and the tech team had the service completed in the specified time period. Highly rec is a very nice extra. Chris was there to meet us when we arrived and the tech team had the service completed in the specified time period. Highly recommend the Tucson Subaru service department More
Monica was very friendly and explained things well. Would have appreciated a call before we felt compelled to call late afternoon when the car was ready.. have appreciated a call before we felt compelled to call late afternoon when the car was ready.. More
Service was completed ahead of the estimated time and reviewed thoroughly with me. Service tech Chris and all others checking me in were very polite and friendly and really made me feel that they really reviewed thoroughly with me. Service tech Chris and all others checking me in were very polite and friendly and really made me feel that they really cared about me, the customer. More
Darla was incredibly helpful in terms of reaching out and offering her services to make my Subaru experience the best it could be. She was also really good at following up when I had dropped off to ensure th offering her services to make my Subaru experience the best it could be. She was also really good at following up when I had dropped off to ensure that I got my gas card and discounts correctly. More
Darla is a natural at her job. She was wonderful to talk with. She listens. That, alone, is amazing. She is patient. She is a natural teacher, explaining everything in a clear and organized way. She was not with. She listens. That, alone, is amazing. She is patient. She is a natural teacher, explaining everything in a clear and organized way. She was not rushed. I felt like we had plenty of time for me to think of questions and for her to respond. She obviously loves cars and loves Subaru. She couldn’t be more perfectly suited for this job. Give this woman a raise! She is a huge asset to your dealership. I’m so grateful for this Encore program. It helped me love my Outback even more, which I never thought could be possible. It’s a huge comfort knowing I can call again with any other questions. Now this makes me feel like a valued customer! Darla did an extraordinary job. Thank you! More