2,279 Reviews of Tucson Subaru - Service Center
It was great service. Especially fast and kind replacement of parts. Also inside of Tucson Subaru ship was clean and safe to stat while waiting for the replacement replacement of parts. Also inside of Tucson Subaru ship was clean and safe to stat while waiting for the replacement More
I would like to give a 5 star award to Monica Estrada Service Advisor. She took care of my Subaru last February and again August 20, 2020. Monica is very professional yet very kind and friendly and kno Service Advisor. She took care of my Subaru last February and again August 20, 2020. Monica is very professional yet very kind and friendly and knowledgeable. She researched a question I had from the last service and was able to get my money refunded. She also went above and beyond and had my car washed after it was serviced. Thank you, Monica Estrada, for your professionalism and good service! More
Jesse Friedman was in charge of my 30,000 mile warranty service. He was on top of everything, he listened respectfully to 2 concerns I had outside of the warranty work, then he and his manager went the ex service. He was on top of everything, he listened respectfully to 2 concerns I had outside of the warranty work, then he and his manager went the extra mile and got everything taken care of. The service technicians did an excellent job and Floyd Lancaster could not have been more obliging while taking me to and from the dealership. My family owned an auto dealership in Tucson from the 1920's until 1979. I appreciate how hard a team has to work to consistently provide excellent customer service. Tucson Subaru is very impressive. More
The service in always professional and attentive. The representative s always follow up and are true to their commitment of notifying you when the work is done and providing a complete review of the work representative s always follow up and are true to their commitment of notifying you when the work is done and providing a complete review of the work performed. More
We took our Subaru in for service yesterday, excellent service, timely and well done. They go the extra mile every time. Great dealership! Great job, Jason! service, timely and well done. They go the extra mile every time. Great dealership! Great job, Jason! More
IN THE 60 YEARS WE HAVE BEEN BUYING AND DRIVING CARS, WE MUST SAY THAT THE SERVICE DEPARTMENT AT THIS DEALERSHIP IS THE BEST EVER!!! OUR SERVICE ADVISOR(CHRIS VALENCIA) WAS VERY MUCH ON TOP OF HIS GAME. WEL MUST SAY THAT THE SERVICE DEPARTMENT AT THIS DEALERSHIP IS THE BEST EVER!!! OUR SERVICE ADVISOR(CHRIS VALENCIA) WAS VERY MUCH ON TOP OF HIS GAME. WELL DONE ONE AND ALL. More
Large, clean facilities. Very responsive staff. We've worked with CJ Nichols in sales on 3 purchases. Finance dept very organized with closings/signings as quickly and painlessly as possible yet thorou worked with CJ Nichols in sales on 3 purchases. Finance dept very organized with closings/signings as quickly and painlessly as possible yet thoroughly and correctly. Service department runs on time and keeps good records. More
Always have a good experience at this dealership, whether buying a car or having a car service, all employees are friendly, knowledgeable and helpful. Would definitely recommend Tucson Subary buying a car or having a car service, all employees are friendly, knowledgeable and helpful. Would definitely recommend Tucson Subary More
Great Drive-Up Service While I was driving down the interstate, a rock was kicked up and cracked my windshield pretty bad. I turned off and pulled into the first service sta While I was driving down the interstate, a rock was kicked up and cracked my windshield pretty bad. I turned off and pulled into the first service station that I could find, which so happened to be Tucson Subaru. Even though I drive a Honda, the crew at Tucson Subaru were more than happy to help me, and Raj was able to get it written up for me. Even though I hadn't made an appointment, my car was fixed less than an hour later. Monica was able to get my keys and send me on my way. Great people. Great service. Great price. More
Great service The staff is friendly and Monica in particular is very helpful and explains issues clearly. There is never any pressure to get extra services or parts The staff is friendly and Monica in particular is very helpful and explains issues clearly. There is never any pressure to get extra services or parts, and estimates for suggested services are provided in writing. More