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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,279 Reviews

2,279 Reviews of Tucson Subaru - Service Center

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August 25, 2020

It was great service. Especially fast and kind replacement of parts. Also inside of Tucson Subaru ship was clean and safe to stat while waiting for the replacement More

by jmfamily87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Tucson Subaru responded

I'm so pleased all went well.. thanks for he great review!-Jade

Aug 25, 2020 -

Tucson Subaru responded

I appreciate the great feedback. :)

August 23, 2020

I would like to give a 5 star award to Monica Estrada Service Advisor. She took care of my Subaru last February and again August 20, 2020. Monica is very professional yet very kind and friendly and kno More

by codonogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Aug 24, 2020 -

Tucson Subaru responded

Thank you so much, I really appreciate you taking your time to write this review. Thank you. Monica Estrada

August 21, 2020

Jesse Friedman was in charge of my 30,000 mile warranty service. He was on top of everything, he listened respectfully to 2 concerns I had outside of the warranty work, then he and his manager went the ex More

by 2017 Outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Lancaster
Sep 02, 2020 -

Tucson Subaru responded

Thank you so much, I really appreciate your feedback and was happy to help. If you ever need anything going forward please let me know what I can do to help, Jesse Friedman.

August 21, 2020

The service in always professional and attentive. The representative s always follow up and are true to their commitment of notifying you when the work is done and providing a complete review of the work More

by colbertsubu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to let us know how we did. Call us if you ever have any questions or are in need of service, we will always be happy to help, Jesse Friedman.

August 19, 2020

We took our Subaru in for service yesterday, excellent service, timely and well done. They go the extra mile every time. Great dealership! Great job, Jason! More

by Cliffswinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Sep 14, 2020 -

Tucson Subaru responded

Thank you for the kind words. Looking forward to seeing you again next service!

August 19, 2020

IN THE 60 YEARS WE HAVE BEEN BUYING AND DRIVING CARS, WE MUST SAY THAT THE SERVICE DEPARTMENT AT THIS DEALERSHIP IS THE BEST EVER!!! OUR SERVICE ADVISOR(CHRIS VALENCIA) WAS VERY MUCH ON TOP OF HIS GAME. WEL More

by JAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Tucson Subaru responded

It was an absolute pleasure working with you, hope to see you next time !

August 18, 2020

Large, clean facilities. Very responsive staff. We've worked with CJ Nichols in sales on 3 purchases. Finance dept very organized with closings/signings as quickly and painlessly as possible yet thorou More

by bpacarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota, Jay Rau
Aug 18, 2020 -

Tucson Subaru responded

Thank you for your awesome feedback! :)

Aug 20, 2020 -

Tucson Subaru responded

Thank you for the review!!!

August 17, 2020

Always have a good experience at this dealership, whether buying a car or having a car service, all employees are friendly, knowledgeable and helpful. Would definitely recommend Tucson Subary More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Tucson Subaru responded

THANK YOU ! -Jade

August 14, 2020

Great Drive-Up Service While I was driving down the interstate, a rock was kicked up and cracked my windshield pretty bad. I turned off and pulled into the first service sta More

by S. Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota, Monica Estrada
Aug 14, 2020 -

Tucson Subaru responded

Thank you so much. We appreciate you taking your time and writing this review. Thank you. Monica Estrada

Sep 02, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

August 14, 2020

Great service The staff is friendly and Monica in particular is very helpful and explains issues clearly. There is never any pressure to get extra services or parts More

by c88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The people working under the hood! , Monica Estrada
Aug 14, 2020 -

Tucson Subaru responded

Thank you so much. I really appreciate you taking the time to write this review. Monica Estrada

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