Tucson Subaru - Service Center

EXCELLENT SERVICE!!! London provided truly EXCELLENT service with his knowledge, professionalism, attention to detail and timeliness. He coupled his hospitable manner with London provided truly EXCELLENT service with his knowledge, professionalism, attention to detail and timeliness. He coupled his hospitable manner with expertise to ensure a very enjoyable experience at Tucson Subaru today with full satisfaction of all my service needs.......GREAT JOB London, KEEP UP THE GOOD WORK!! Oro Valley Ed More

Thank you. Wait time was shorter than advised. Good job. Suggestion, free car wash ticket would be appreciated when car is serviced as other dealers provide this. Thanks again. Suggestion, free car wash ticket would be appreciated when car is serviced as other dealers provide this. Thanks again. More

Resolved a consistent rattle with 2020 Outback Touring XT After being disappointed with an initial unsuccessful fix associated with an annoying rattle, the service advisor Monica had a replacement part ordere After being disappointed with an initial unsuccessful fix associated with an annoying rattle, the service advisor Monica had a replacement part ordered. After a delay, because of me, the problem has been successfully corrected. I asked for the Outback to be picked up at my home, repaired, and returned to me. That all worked. While not a big issue for sure, I felt that a brand new Outback should not be rattling. I greatly appreciate the commitment to get this resolved. And it was. More

Outstanding The Service Department at Tucson Subaru is outstanding! My husband and I are seniors with health issues that make us extremely vulnerable to the Coro The Service Department at Tucson Subaru is outstanding! My husband and I are seniors with health issues that make us extremely vulnerable to the Coronavirus and with cases rising in Arizona we have been doing everything we can to stay safe. Imagine our consternation when we got a flat tire! We arranged to have our vehicle towed to Tucson Subaru. And the team at TS not only repaired our tire for free, but replaced a recall item, handled our regular maintenance and returned our car to us the next day. And when I say “returned” our car, these incredible people brought our car to our home free of charge so that we could stay safe! Tucson Subaru Service Department, you went above and beyond your jobs to not only help us but to protect us. I am so very grateful for not only the high quality of your work but for your kindness. Thank You! Elizabeth Goff More

Excellent Professional Service Organization I recently purchased a used 2014 Outback. I brought it to Tucson Suburu for service. Everything from setting an appointment, bringing the car in, expl I recently purchased a used 2014 Outback. I brought it to Tucson Suburu for service. Everything from setting an appointment, bringing the car in, explanations of service work, and communication while work was being done was excellent. Jesse Friedman, my service advisor, was knowledgeable and helpful at every step. I want to keep this car running well and have confidence that Tucson Suburu will do just that. Service prices were on the high side but probably in line with other car dealership's service departments. I will be servicing my Outback here and would recommend this service department to anyone without reservation. Only reason for 4 star rating is pricing. More

My service advisor Monica Estrada was awesome! I went in to have my seats inspected, I had the xzilon sealant put on my seats when I purchased my lease and they made it extremely quick and easy to get the s to have my seats inspected, I had the xzilon sealant put on my seats when I purchased my lease and they made it extremely quick and easy to get the seats taken care of. Subaru is always professional and wonderful and I always have the best time getting my car serviced here! Monica was no exception, she was fabulous. Thank you! More

Routine Service Efficient quality service with personable customer service representatives. The customer waiting lounge is spacious and comfortable. The service is c Efficient quality service with personable customer service representatives. The customer waiting lounge is spacious and comfortable. The service is costly but they go out of there way to accommodate you. More

Brought our Forester in to get serviced and it was quick and easy. We were told 1-1 & 1/2 hours. We were out in a little under an hour and it was very busy. London was polite and very efficient in getting u and easy. We were told 1-1 & 1/2 hours. We were out in a little under an hour and it was very busy. London was polite and very efficient in getting us settled in, and then back out on the road. In these uncertain times it is comforting to know we don’t have to worry about our car maintenance. More

OIl Change This visit was for the second free oil change and inspection, after buying a used Camry from this dealership a year ago. Service was timely, pandemic This visit was for the second free oil change and inspection, after buying a used Camry from this dealership a year ago. Service was timely, pandemic precautions were well implemented, and Monica was informative and gracious. Pleasant experience. More

36,000 servicing They took care of us in a very short time. People at the dealership were very friendly and easy to talk to. They did exactly as we wanted. They took care of us in a very short time. People at the dealership were very friendly and easy to talk to. They did exactly as we wanted. More