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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,279 Reviews

2,280 Reviews of Tucson Subaru - Service Center

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July 14, 2020

Always great service, our 10th Subaru in family, Tucson Subaru take really good care of my outback. Dan, the service writer is prompt, caring and very professional More

by JP Pilger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Tucson Subaru responded

Thanks you for the review!

July 13, 2020

I can always rely on Tucson Subaru for efficient, excellent and courteous service for my Outback. Good social distancing and protections for customers and the service on my car was done quickly. I ev More

by Margalis
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London, Pamela Fairchild
Jul 13, 2020 -

Tucson Subaru responded

Thank you :)

Jul 13, 2020 -

Tucson Subaru responded

Thank you so much for your feedback! We greatly appreciate it. We look forward to seeing you at your next service. :)

July 11, 2020

Good service Brought our 2015 Forester in for 2 recalls (brake lamp switch and rear coil springs), and to have them trouble shoot issues with the driver's side doo More

by Timothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 13, 2020 -

Tucson Subaru responded

Timothy, thank you so much for your review. I was glad to provide you with Extraordinary Service. Thank you. Monica Estrada

July 11, 2020

Chris was amazing! He was helpful and thorough. He explained the process and provided me with an appropriate time estimate to completion. He made sure I knew about the free car wash. I’ll always recom More

by sethdirwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio
Jul 11, 2020 -

Tucson Subaru responded

Thank you !! Louie A

Jul 24, 2020 -

Tucson Subaru responded

That's Great! i'm always happy to help ! - chris

July 11, 2020

30K check up ALWAYS pleasant, cheerful, and extremely helpful. Best ever buying and servicing experience. Always chat Subaru up about the positive experiences and More

by Debbie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 11, 2020 -

Tucson Subaru responded

Debbie, thank you so much for your review. We are always happy to meet your expectations and provide you with Extraordinary Service. Thank you. Monica Estrada

July 10, 2020

Five-star courteous, professional, and prompt service. I arrived 20mins ahead of my appointment time. Service advisor was prompt to receive me, outline the planned service with appropriate estimated wait More

by Marshall, for Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 10, 2020 -

Tucson Subaru responded

THANK YOU SO MUCH FOR YOUR POSITIVE COMMENTS. WE ARE HAPPY TO PROVIDE EXTRAORDINARY SERVICE. MONICA

July 10, 2020

More Than Helpful Today we visited Tucson Subaru to have our "Love Encore" discussion of Subaru's technology. Steve Norris conducted our session and was fantastic. This More

by Ray Arvay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris
Aug 03, 2020 -

Tucson Subaru responded

Thank you for the kind words! Enjoy your Subaru! -Steve N

July 10, 2020

Service department was outstanding. Safe and efficient and excellent work. Best customer service in Tucson. Chris Valencia was our service representative and did an excellent job. More

by mhtaylor51
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Tucson Subaru responded

my pleasure always happy to help!

July 08, 2020

Professional; thorough; friendly The Tucson Subaru team has always been very professional, thorough and friendly. Now, during this Pandemic situation, they have not skipped a beat an More

by BUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
London Tobin
Jul 08, 2020 -

Tucson Subaru responded

Thank you for taking the time to write this have a wonderful day!

July 02, 2020

I never met Artie, but based on the condition and efficiency of my visit, he is a 5 star technician. The service department earned a 5 star rating by treating me like a person with dignity and profes More

by Happy Leaser
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : London Tobin
Jul 02, 2020 -

Tucson Subaru responded

We gladly appreciate you taking the time to leave us a review! Stay safe we will see you at your next visit. :)

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