2,280 Reviews of Tucson Subaru - Service Center
Always great service, our 10th Subaru in family, Tucson Subaru take really good care of my outback. Dan, the service writer is prompt, caring and very professional Subaru take really good care of my outback. Dan, the service writer is prompt, caring and very professional More
I can always rely on Tucson Subaru for efficient, excellent and courteous service for my Outback. Good social distancing and protections for customers and the service on my car was done quickly. I ev excellent and courteous service for my Outback. Good social distancing and protections for customers and the service on my car was done quickly. I even got a 4-page print out of everything that was accomplished. I really trust this dealership. More
Good service Brought our 2015 Forester in for 2 recalls (brake lamp switch and rear coil springs), and to have them trouble shoot issues with the driver's side doo Brought our 2015 Forester in for 2 recalls (brake lamp switch and rear coil springs), and to have them trouble shoot issues with the driver's side door lock and the EyeSight system. Also had the routine service needed completed. The accomplished it all in 1 day, and the pricing seemed fair. More
Chris was amazing! He was helpful and thorough. He explained the process and provided me with an appropriate time estimate to completion. He made sure I knew about the free car wash. I’ll always recom explained the process and provided me with an appropriate time estimate to completion. He made sure I knew about the free car wash. I’ll always recommend Tucson Subaru as being a great dealership both for purchasing your vehicle and subsequent maintenance! More
30K check up ALWAYS pleasant, cheerful, and extremely helpful. Best ever buying and servicing experience. Always chat Subaru up about the positive experiences and ALWAYS pleasant, cheerful, and extremely helpful. Best ever buying and servicing experience. Always chat Subaru up about the positive experiences and friendly personnel. Monica was great and unfortunately did not get the name of the gentleman that helped re-sync my phone to vehicle. Thank you kindly! More
Five-star courteous, professional, and prompt service. I arrived 20mins ahead of my appointment time. Service advisor was prompt to receive me, outline the planned service with appropriate estimated wait I arrived 20mins ahead of my appointment time. Service advisor was prompt to receive me, outline the planned service with appropriate estimated wait time, possible expenses which she (MONICA) said she'd try to comp for me. It was nice to see a service advisor try to get comps for the customer. And the work got completed and Monica had me checked out well under the estimated 1hour from the start. It was a relaxing & stress-free experience, as always. Thanks again Tucson Subaru. More
More Than Helpful Today we visited Tucson Subaru to have our "Love Encore" discussion of Subaru's technology. Steve Norris conducted our session and was fantastic. This Today we visited Tucson Subaru to have our "Love Encore" discussion of Subaru's technology. Steve Norris conducted our session and was fantastic. This is our first Subaru and the technology on our Forester is certainly MUCH MORE advanced than our other cars. Steve answered all our questions and took the time to insure we were satisfied with his explanation of the system. He also did a great job of taking us through the systems in a way that showed how they interacted with each other. Finally he assured us that he and the staff at Tucson Subaru were available to answer any questions in the future. As we meet and engage with additional members of the staff we continue to impressed and pleased with their assistance and attention. More
Service department was outstanding. Safe and efficient and excellent work. Best customer service in Tucson. Chris Valencia was our service representative and did an excellent job. and excellent work. Best customer service in Tucson. Chris Valencia was our service representative and did an excellent job. More
Professional; thorough; friendly The Tucson Subaru team has always been very professional, thorough and friendly. Now, during this Pandemic situation, they have not skipped a beat an The Tucson Subaru team has always been very professional, thorough and friendly. Now, during this Pandemic situation, they have not skipped a beat and work in every way to maintain a safe environment for their staff and for the customers. Great job. More
I never met Artie, but based on the condition and efficiency of my visit, he is a 5 star technician. The service department earned a 5 star rating by treating me like a person with dignity and profes efficiency of my visit, he is a 5 star technician. The service department earned a 5 star rating by treating me like a person with dignity and professionalism. The intake was speedy and effortless, and the waiting area felt safe and comfortable. The car was ready for me in less than the time I expected. More