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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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March 10, 2020

Efficiently run service department . Clean service area for customers who wait for their vehicles. Nice loaner car selection with efficient checkout. Good coffee and snacks. More

by dpechart
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Tucson Subaru responded

Hi, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to see you soon!

March 10, 2020

Like this place! The Service Center has always given me top service and very good advice for my car. I enjoyed meeting Darla today.bShe answered some questions that ha More

by tuffcookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Tucson Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Mar 13, 2020 -

Tucson Subaru responded

Thank you for attending your love encore delivery and we appreciate the review. Darla

March 09, 2020

Their Customer Service and organization regarding dropping off your car and picking up a loaner is amazing. They really have the system set up. Great job guys!! More

by Zari5499
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Mar 11, 2020 -

Tucson Subaru responded

Hello, we are very happy we could provide you with a positive experience! Please reach out to us if there is anything else we can do for you. We hope you have a great day.

Apr 14, 2020 -

Tucson Subaru responded

Hello, Thank you for taking the time to leave us a great review! we are here to provide you with extraordinary service. Feel free to reach out to us at any time.

March 06, 2020

Checked in by Dan, very efficient and friendly! The Lyft rides both home and return arranged by Subaru were a wonderful perk, and service was performed promptly. All that was missing was the traditional car More

by suzipend
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

Tucson Subaru responded

Suzipend, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

Apr 14, 2020 -

Tucson Subaru responded

Thank you for the review!

March 06, 2020

A very large 60K mileage service was done very efficiently. This Subaru dealership is the best dealership I have ever dealt with. The service was coordinated by Raj who was outstanding in every way possible. More

by DoctorT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Mar 08, 2020 -

Tucson Subaru responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Tucson Subaru!

March 05, 2020

Great Service Experience The dealer was very generous in replacing my battery even though the deadline had passed a bit. The dealer also called a Lyft driver for me so that I More

by markblessington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2020 -

Tucson Subaru responded

Mark, thank you for your great review and 5-star rating! We're happy we could help you out with your battery! We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2020

Jason sets the standard for superb service Jason Mumma's knowledge, thoughtfulness, and commitment to the highest standards of service are the reasons why our family thinks so highly of Tucson More

by Jacqueline S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Mar 05, 2020 -

Tucson Subaru responded

Jacqueline, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Apr 14, 2020 -

Tucson Subaru responded

Thank you for the kind words, always a pleasure working with you!

March 03, 2020

Great service. Everything was explained thoroughly ahead the work was done quickly and competently. Typical for Tucson Subaru. By the way, our service contact was Chris Valencia, not Artie. More

by nmdigger
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Tucson Subaru responded

@nmdigger thank you, for brining in your vehicle ,and we’re more than happy to continue offer extraordinary service

March 03, 2020

Its always a great experience at Tucson Subaru Service. Everyone is so professional and personable that I know I will have a good experience. They tell me every step what is wrong, what needs to be done, More

by Cindy G
Recommend Dealer
Yes
Employees Worked With
Jack McVey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Mar 03, 2020 -

Tucson Subaru responded

Thank you so much for the kind words. We are so happy to have you not only as a customer, but, as part of our family here at Tucson Subaru. Happy motoring. Scott G.

Mar 03, 2020 -

Tucson Subaru responded

Thank you for the great comments!

Apr 14, 2020 -

Tucson Subaru responded

I really appreciate your feedback, thanks for being a valued customer.

March 01, 2020

New Subaru Forester My experience with Kevin Gribble and Darla and the service people was great , they were very personable and we got a great deal on our new Forester J More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gribble
Mar 02, 2020 -

Tucson Subaru responded

Let me know if you have any other questions, and Thank you for the kind review. Darla

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