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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,279 Reviews

2,279 Reviews of Tucson Subaru - Service Center

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April 01, 2020

London was great! Got me all set up and even reminded me about my phone. I was an hour early, but left the car. 40 minutes later I get a call my car is ready. Amazing! I always get great service. We love ou More

by Barbieb81
Recommend Dealer
Yes
Employees Worked With
London Tobin
Apr 15, 2020 -

Tucson Subaru responded

Thank you so much for taking the time for this wonderful review. We certainly appreciate all of our Subaru owners!

Apr 15, 2020 -

Tucson Subaru responded

Glad to hear! We're always striving to provide extraordinary service

April 01, 2020

window fixed without added fees After having my car broken into at work on February 15, and three attempts to have window fixed through a regular window replacement company, Subaru h More

by ksbrounce
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Apr 15, 2020 -

Tucson Subaru responded

Thank you for the kind words, looking forward to seeing you soon. Jason

April 01, 2020

3rd service on agreement purchased with Outback Service was performed when scheduled and duration / return were within the time promised. Jade was both professional and personable. Waiting area wa More

by jtlewallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Tucson Subaru responded

Thank you for the great feedback !

March 31, 2020

The staff at Tucson Subaru is friendly and competent. The service staff is careful and thorough. I was given a clean loaner car while my Subaru was in for service. Overall great experience! More

by upwitten
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Apr 14, 2020 -

Tucson Subaru responded

Hi... thank you for the great reviews! Have a great day!

Apr 14, 2020 -

Tucson Subaru responded

I really appreciate your feedback, thanks for being a valued customer.

March 29, 2020

Outstanding customer service, exceeded my expectations. I was first time customer there for recall service only. Was treated like long time customer including use of brand new loaner. I'm changing regul More

by Fgarrett77az
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
Apr 15, 2020 -

Tucson Subaru responded

Thank you for the wonderful feedback, glad we will be seeing you again soon. Jason

March 23, 2020

Great people here that do their jobs extremely well! I have been with them for a while now and they are top notch. I would highly recommend them!! More

by Jason Milbrodt
Recommend Dealer
Yes
Employees Worked With
Steve Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma, Gregory Landry, Raj Sihota, Anthony Perez, London Tobin
Mar 23, 2020 -

Tucson Subaru responded

Thank you for the kind words!

Mar 24, 2020 -

Tucson Subaru responded

Thank you...…..Enjoy the car!!!!!!! Traci

March 21, 2020

Had a leak - and took to service for an evaluation. Raj Sihota, Service Advisor was my contact. He is pleasant, professional, and competent. He made me feel comfortable and kept me informed during t More

by lindaelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Tramp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Mar 21, 2020 -

Tucson Subaru responded

Thank You!!

Apr 14, 2020 -

Tucson Subaru responded

I really appreciate your feedback, thanks for being a valued customer.

March 18, 2020

Recall repair Excellent service, pleasant employees and great waiting area. There is no up selling and the work is completed in a timely manner. Got a free loaner More

by Janetpmoody
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2020 -

Tucson Subaru responded

Thanks for taking the time to send this review... I'm glad you were happy !

March 18, 2020

Extraordinary service. Crystal clear explanations of cost and time. Professional Service Staff. Courteous and friendly employees who were able to answer all questions and said they would find out when they d More

by bob
Recommend Dealer
Yes
Employees Worked With
Steve Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raj Sihota
Apr 14, 2020 -

Tucson Subaru responded

Hello, thank you for taking the time to leave us a great review! We are glad that you were provided with excellent service. We hope you have a great day.

March 12, 2020

Monica was extremely professional and kept me informed of the progress of the work on my car. I would highly recommend subaru of tucson. A very nice touch was the loaner car. More

by wuotig
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Apr 14, 2020 -

Tucson Subaru responded

Thank you for being such a valued customer, we appreciate your business. Thank you. Monica E.

Apr 14, 2020 -

Tucson Subaru responded

Thank you for the great review! we gladly appreciate it :)

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