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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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November 23, 2019

Great service Initially went in for recalls, radio update and rattles in the dashboard. The service intake was very through. The car was left a little dirty but we More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2019

Overall excellent experience for minor warranty repair. I have owned four (4) Subaru vehicles going back to 2002. I have dealt with a number of dealers in Oregon (our primary home), and none come close to t More

by dfluck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Rau
November 19, 2019

Service with Steve Norris Steve Norris was very professional and helpful in reviewing the applications that came with our Subaru Forester. The service provided by Steve was com More

by John Archuleta
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Jan 17, 2020 -

Tucson Subaru responded

It was a pleasure meeting you both and thank you for the review! -Steve N

November 19, 2019

Service review Raj did excellent job! Serviced 2019 Subaru Forrester with alignment and balance. Raj friendly, efficient and helpful - we love our Subaru. Got appoin More

by Ncsandybuchanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
November 16, 2019

covered under original warranty work done quickly my husband actual knew it was a wheel bearring as weve had 4 subarus and its happened before thanks to my husband it was covered und More

by joann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Answered All My Questions Steve was great! He was very helpful and friendly and I got all of my questions answered. It was wonderful to learn more about my new car :) More

by hbts93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 15, 2019 -

Tucson Subaru responded

Thank you for sharing your experience and I'm glad I was able to help answer your questions! Have fun! -Steve N

November 14, 2019

customer friendly This appears to be a comprehensive dealership with a "comprehensive" strategy for customer support and the people to make it happen. Impressive Tucso More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Tucson Subaru responded

Thank you for your review and also being part of the Tucson Subaru family, we appreciate you. Darla

November 13, 2019

Darla spent almost an hour just showing me how all the safety features and entertainment system works. She was very patient and very helpful advi am almost clueless about technology. She was exceptional More

by Lrfowler624
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Courtesy Love Encore Appointment With Steve! I learned a lot about my outback today during my Love Encore appointment. Steve was awesome! He taught me how to use some of the cool features in my O More

by mmmclarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 15, 2019 -

Tucson Subaru responded

I'm glad you were able to learn some new stuff about your Outback. Enjoy it! -Steve N

November 04, 2019

Awesome Steve was right with me when called, fixed my problem in about 2 minutes, explained how to do it if it happened again. He was very personable, knowled More

by Ginny Berkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Nov 04, 2019 -

Tucson Subaru responded

I'm glad we were able to figure it out! Thank you for the kind words and enjoy your Subaru! -Steve N

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