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2,280 Reviews of Tucson Subaru - Service Center
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June 07, 2019
love-encore delivery follow-up I leased a 2019 Forester Premium about a month ago and while I have perused the manuals and understand how most of the features work I still had some I leased a 2019 Forester Premium about a month ago and while I have perused the manuals and understand how most of the features work I still had some questions about the combination meter settings, information screen settings and various sub-screen settings. We also discussed Starlink Multimedia and Eyesight Driver Assist features. Darla was very helpful in showing me how to access all the screens and settings and showed me some of the more obscure options that I was unaware of. It was very worthwhile spending time with Darla learning more about my new Forester. More
by jerry ice cream man
Employees Worked With
June 05, 2019
Efficient and professional Have always had a great experience when we have brought either the 2010 Subaru Outback or 2015 Subaru Outback. Great service done quickly, professiona Have always had a great experience when we have brought either the 2010 Subaru Outback or 2015 Subaru Outback. Great service done quickly, professionally and reasonably priced. More
by Satisfied Customer
Employees Worked With
June 05, 2019
Professional Service Experience I`ve never been to fond of taking my vehicle to get serviced, but Jade has changed all of that for me. She was extremely polite and ensured that my ve I`ve never been to fond of taking my vehicle to get serviced, but Jade has changed all of that for me. She was extremely polite and ensured that my vehicle would be taken care of efficiently and professionally. Jade is by far the best service adviser I have ever had the pleasure to work with. Thank you Jade! More
by WRX
Employees Worked With
June 04, 2019
Great service Honestly everything that happens here is great the service is just awesome you can tell that the entire staff is 100% focused on amazing customer serv Honestly everything that happens here is great the service is just awesome you can tell that the entire staff is 100% focused on amazing customer service. The follow up to make sure I'm familiar with my new car is just the iceing on an already sweet cake. More
by garrygreenberg
Employees Worked With
June 02, 2019
After Sales Followup Fantastic Darla contacted me after my purchase to offer a followup meeting to explain all the different features of my new Subaru. What a wonderful experience. Darla contacted me after my purchase to offer a followup meeting to explain all the different features of my new Subaru. What a wonderful experience. She was delightful and knowledgeable. I appreciated the chance to spend more focused time on how to personalize my Subaru and learned alot. Made the whole experience that much better. Thank you! More
by SAW
Employees Worked With
May 22, 2019
Annual service assistance Raj greeted me as just pulled into the service line for scheduled service of my 2013 Outback. Once my contact information was confirmed, Raj confirmed Raj greeted me as just pulled into the service line for scheduled service of my 2013 Outback. Once my contact information was confirmed, Raj confirmed the services to be conducted and added a few I had overlooked, A/C service for the toasty months ahead, Raj set me up with a rental vehicle from Enterprise escorted me to the lounge and pointed out the coffee service available. Enterprise arrived in ten minutes and I was on the road in another 10 minutes. I picked up my Outback the following day and Raj reviewed the service performed and they replaced a faulty brake lamp. As has been my experience the last 3-years, Tucson Subaru has quality staff and top-shelf service technicians. Hats off to all of you! More
by Tucson Teddy
Employees Worked With
Raj Sihota
May 22, 2019
Our new Outback Darla was terrific in going over all the features of our new Outback. She put my wife in drivers seat so she could have the hands on. Never had that Darla was terrific in going over all the features of our new Outback. She put my wife in drivers seat so she could have the hands on. Never had that before. More
by Robinma56
Employees Worked With
May 21, 2019
"Second Delivery with Darla" When you buy your car, make sure to take advantage of the "second delivery" offered by Darla!! She knows more about all the goodies on my car than I w When you buy your car, make sure to take advantage of the "second delivery" offered by Darla!! She knows more about all the goodies on my car than I will be able to learn/remember in a year, but she is very patient with us non-tech people and offered to meet with me or take calls from me as often as needed. I was blown away with all the features and talents the car has; many more talents than I even knew could exist. Darla is wonderful. More
by Ruth
Employees Worked With
May 21, 2019
Parts I bought a couple of parts for my new Outback. Scott Buford was efficient and had the parts in my hands within moments. When I was unable to find the I bought a couple of parts for my new Outback. Scott Buford was efficient and had the parts in my hands within moments. When I was unable to find the installation instructions at the STIS.subaru.com website as the parts told me to do and discovered that Outback was not a model from which I could choose, Scott faxed the instructions to me. He was very helpful. More
by Ruth
Employees Worked With
May 18, 2019
Encore experience. Darla did a thorough job helping us with the aspects of our new outback that we didn’t understand. We are very impressed with the way Tucson Subaru ta Darla did a thorough job helping us with the aspects of our new outback that we didn’t understand. We are very impressed with the way Tucson Subaru takes care of it’s customers. More
by New car buyer
Employees Worked With
