Tucson Subaru - Service Center

First Subaru.service Jason Mumma was outstanding. He took us in promptly, answered all of our questions about this initial new car service and mentioned it would be about Jason Mumma was outstanding. He took us in promptly, answered all of our questions about this initial new car service and mentioned it would be about 1 and a half hours. The service was finished in 1 hour. He came and told us it was finished., A very pleasant experience. More

Great customer service I took my car there (new to the area) to have them check for damage after being rear-ended. They were thorough, took me into the area to see the car u I took my car there (new to the area) to have them check for damage after being rear-ended. They were thorough, took me into the area to see the car underneath, and gave me a succinct summary of the findings. Since there was little visible damage outside, I needed an objective and reliable place to do the inspection underneath. They don't do body work at the dealership so I trusted the results. Courteous and professional staff. Great waiting area, with refreshments. I would definitely make the trip back to have car service there even though it is about a 30min drive from my residence. More

Marcos Rodriguez was amazing! Marcos Rodriguez went way above and beyond the expected in helping me out when I had an oil leak while out of town in Tucson. Despite the fact that I Marcos Rodriguez went way above and beyond the expected in helping me out when I had an oil leak while out of town in Tucson. Despite the fact that I was from Phoenix and had my oil changed/car serviced in Phoenix that day, he treated me like family, resolving my issue, getting me a loaner vehicle, and staying late at work so I could pick up my Subaru WRX the same night. WOW! Thank you, Mr. Rodriguez! More

Service Great service - per usual. Regular service w/ a software update (recall) - waited for vehicle in waiting room (w/ internet service). Car was ready a Great service - per usual. Regular service w/ a software update (recall) - waited for vehicle in waiting room (w/ internet service). Car was ready ahead of time. More

oil change and check up Great Service Manager. Friendly and nice. Clean waiting room. Good selection of items. The time was a bit shorter than predicted and checked out fast. Great Service Manager. Friendly and nice. Clean waiting room. Good selection of items. The time was a bit shorter than predicted and checked out fast. More

Service advisor was Jesse Friedman My service advisor was Jesse Friedman and he was really exceptional. Explained everything and really went into detail. Professional, polite and knowle My service advisor was Jesse Friedman and he was really exceptional. Explained everything and really went into detail. Professional, polite and knowledgable in all matters pertaining to my WRX's and Subaru's policies. I had a really good experience and would not hesitate to recommend Tucson Subaru to my co workers. More

Tire deflating routinely I took my car in because one of the tires was deflating routinely. I expected to wait a while since I was a walk-in and Tucson Subaru is always busy. I took my car in because one of the tires was deflating routinely. I expected to wait a while since I was a walk-in and Tucson Subaru is always busy. The wait was worth it. The tire was replaced - no charge. Service department employee, Jesse Friedman was friendly, professional and helpful. He submitted the necessary paperwork to have the tire replaced at no cost and I was on my way to a previously scheduled appointment. More