Tucson Subaru - Service Center

Darla is especially knowledgeable and proficient with the vehicles electronics and information system. It was a delight to meet with her to review the operations and features within our new car. Darla help vehicles electronics and information system. It was a delight to meet with her to review the operations and features within our new car. Darla helped to explain everything and helped us set our car up to work for us. Truly appreciate her time and support! More

I took my wife's 2019 Crosstrek for the AWD service last week. I was accommodated at my appointment time and I was back on the road in a relatively short period of time. As usual, this was another excellent week. I was accommodated at my appointment time and I was back on the road in a relatively short period of time. As usual, this was another excellent service experience with service advisor Dan Ford at Tucson Subaru. I wish all dealership service departments were like Tucson Subaru. More

Frustrated wait for loaner car unacceptable. Chris said he would expedite getting a loaner as I had appt. That didn’t happen, I had to go insist that I get a loaner immediately or I would just h Chris said he would expedite getting a loaner as I had appt. That didn’t happen, I had to go insist that I get a loaner immediately or I would just have to leave to make my appointment. Was told there were 3 ahead of me. Another kid at loaner desk said he would move me up and get a car right away. I did get to my appointment on time. I had called the day before to let service know about my appointment and I would need to be there earlier for loaner but no one got back to me so I came in a little early anyway. More

The sales and service here is fabulous. Kind, courteous, quick, no-nonsense. Not the cushiest of waiting areas I've been in, but completely adequate (good wifi). Kind, courteous, quick, no-nonsense. Not the cushiest of waiting areas I've been in, but completely adequate (good wifi). More

Chris was helpful from the beginning of the first visit to the end of the second trip. He kept me informed, arranged for the loaner vehicle and best of all is the friendliest service person I have ever me to the end of the second trip. He kept me informed, arranged for the loaner vehicle and best of all is the friendliest service person I have ever met. Interacting with him was delightful. Clone him!!! More

The service provided was easy to navigate and efficient. The loaner car was also very nice. I do wish hardware for your key fabs were available rather than having to buy a new key fab. $350 for a new key f The loaner car was also very nice. I do wish hardware for your key fabs were available rather than having to buy a new key fab. $350 for a new key fab is simply ludicrous. More

Tucson Subaru is impressive with their employees' attention to detail and very caring attitude to customers attention to detail and very caring attitude to customers More

Servicing our Outback at your dealership we always feel secure and confident our vehicle will be maintained to the best it could be. Our service advisor Chris Valencia is the best at addressing our concern secure and confident our vehicle will be maintained to the best it could be. Our service advisor Chris Valencia is the best at addressing our concerns and fixing them on our Outback. Well done Chris! More

Everyone at Tucson Subaru has been wonderful: Darla was super-helpful and answered all my questions, showing me all the features on my new Crosstrek. super-helpful and answered all my questions, showing me all the features on my new Crosstrek. More

Worked with Jason. He was creative and we very nice and helpful! He should be employee of the year? Sandy He was creative and we very nice and helpful! He should be employee of the year? Sandy More