Back

Tucson Subaru - Service Center

Tucson, AZ

4.8
2,267 Reviews

2,267 Reviews of Tucson Subaru - Service Center

Sort by
May 26, 2018

Good indoctrination to our new Forester Darla gave provided an excellent, thorough overview of the Forester, answering all of our questions.....and is available for any additional consultati More

by loyal customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
May 26, 2018 -

Tucson Subaru responded

Thank you for being a part of the Tucson Subaru family, and for your wonderful review. I appreciate it and also for coming in to your love-encore delivery. :) Darla

May 25, 2018

Quality Service Accurate time estimate for wait time Nice to have the option of a loaner car Nice amenities if you want to wair -WiFi and snacks Addressed all con More

by Customer review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fisher
May 25, 2018 -

Tucson Subaru responded

Thank you for taking the time to fill out the survey. I will see on your next service.

May 23, 2018

Great Service Experience This was my first visit to Tucson Subaru (recently relocated from Colorado). Jesse helped me through the service process and reviewed each and every More

by lisalegacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

"Love-Encore" Delivery Darla was very helpful in showing me how to use all my awesone technology and features in my new Crosstrek! Can't wait to start taking road trips :) More

by KleeDonut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018 -

Tucson Subaru responded

Thank you for attending your love-encore delivery and for your kind review. Let me know if you need anything else. Enjoy your new adventures in your Subaru. :)

May 22, 2018

Outstanding Service Came in Thursday without an appointment to check on strange problem with ignition system. Service Advisor Jesse Friedman was extremely helpful and ma More

by Ripley1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018

Good Experience I had a scheduled appointment and was received in allotted time. Service was quick and responsive! was offered a shuttle to mall, but I declined. Was More

by Karen&Jim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Fisher
May 22, 2018 -

Tucson Subaru responded

Thank you fro taking the time to fill out the survey. See you on your next service..

May 19, 2018

Outstanding Thank you Chris Fisher, showed up without an appointment and he was able to get me in for our first 6month check-up. Entire Team were friendly and pr More

by TDTommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gradillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fisher
May 22, 2018 -

Tucson Subaru responded

Thank you for taking the time to fill out the survey.

May 19, 2018

Thank you, Jesse Friedman! Jesse is the first service rep who listened to issue I have brought up almost every service visit for six years. It's finally fixed. More

by AzTrailerGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018

EXCELLENT TECHNOLOGY BRIEFING BY DARLA MUCKLEY I was very happy with the overall and thorough briefing Darla Muckley gave me on all the new technology that my new Subaru Legacy is equipped with. D More

by MarkUSPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Tucson Subaru responded

I appreciate your kind review. Thank you so much, please let me know how else I can assist in the future. Darla :)

May 14, 2018

Excellent Service Excellent service on car. Clean waiting room. Car completed in record time! I did have an issue with the car which Tucson Subaru will be fixing wit More

by Frances Lowy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fisher
May 19, 2018 -

Tucson Subaru responded

Thank you for your response to the survey,

...
177
...