2,280 Reviews of Tucson Subaru - Service Center
Excellent service in a timely manner. Very courteous. Excellent loaner vehicle. I recommend this service department Very courteous. Excellent loaner vehicle. I recommend this service department More
In both sales and service, Tucson Subaru excels. Sales (CJ Nichols) was very accommodating and fair. Service personnel are friendly and competent. Highly recommend This dealership. Have purchase Sales (CJ Nichols) was very accommodating and fair. Service personnel are friendly and competent. Highly recommend This dealership. Have purchased three autos myself. More
Chris went above and beyond! He was courteous and professional adding additional expertise. He is an asset to your company! He was courteous and professional adding additional expertise. He is an asset to your company! More
Superb customer service Thank you everyone was a pleasure to work with. Thanks again Vhris pleasure to work with. Thanks again Vhris More
I have excellent professional experience, always attending to my needs, understanding to my issues, explaining what I need, go the extra mile to help me out. attending to my needs, understanding to my issues, explaining what I need, go the extra mile to help me out. More
Darla is especially knowledgeable and proficient with the vehicles electronics and information system. It was a delight to meet with her to review the operations and features within our new car. Darla help vehicles electronics and information system. It was a delight to meet with her to review the operations and features within our new car. Darla helped to explain everything and helped us set our car up to work for us. Truly appreciate her time and support! More
I took my wife's 2019 Crosstrek for the AWD service last week. I was accommodated at my appointment time and I was back on the road in a relatively short period of time. As usual, this was another excellent week. I was accommodated at my appointment time and I was back on the road in a relatively short period of time. As usual, this was another excellent service experience with service advisor Dan Ford at Tucson Subaru. I wish all dealership service departments were like Tucson Subaru. More
Frustrated wait for loaner car unacceptable. Chris said he would expedite getting a loaner as I had appt. That didn’t happen, I had to go insist that I get a loaner immediately or I would just h Chris said he would expedite getting a loaner as I had appt. That didn’t happen, I had to go insist that I get a loaner immediately or I would just have to leave to make my appointment. Was told there were 3 ahead of me. Another kid at loaner desk said he would move me up and get a car right away. I did get to my appointment on time. I had called the day before to let service know about my appointment and I would need to be there earlier for loaner but no one got back to me so I came in a little early anyway. More
The sales and service here is fabulous. Kind, courteous, quick, no-nonsense. Not the cushiest of waiting areas I've been in, but completely adequate (good wifi). Kind, courteous, quick, no-nonsense. Not the cushiest of waiting areas I've been in, but completely adequate (good wifi). More
The service provided was easy to navigate and efficient. The loaner car was also very nice. I do wish hardware for your key fabs were available rather than having to buy a new key fab. $350 for a new key f The loaner car was also very nice. I do wish hardware for your key fabs were available rather than having to buy a new key fab. $350 for a new key fab is simply ludicrous. More