Tucson Subaru - Service Center

Great Service My new 2018 Forester is loaded with new technology (which is a great thing) but I needed help with understanding how it all works. Trent, my sales con My new 2018 Forester is loaded with new technology (which is a great thing) but I needed help with understanding how it all works. Trent, my sales consultant, did a great job of explaining the features on my car. After the initial introduction to the new features, I met with Darla Muckley for a Love-Encore Delivery meeting. Darla was wonderful and I learned so much more about my car! Trent, Traci, and Darla have all made purchasing a new car a wonderful experience. More

excellent The dealership is very responsive to customer needs....without pressure. Any concerns or questions are quickly and professionally addressed. I highly The dealership is very responsive to customer needs....without pressure. Any concerns or questions are quickly and professionally addressed. I highly recommend this dealership to anyone looking to purchase a Subaru . More

Love-Encore Delivery Darla Muckley did my delivery meeting - she was great. Covered a lot of stuff and made sure all my questions were answered. She reminded me of a few Darla Muckley did my delivery meeting - she was great. Covered a lot of stuff and made sure all my questions were answered. She reminded me of a few things I'd forgotten from my initial go over of the car with my salesperson. More

Educational This is a really good dealership; good people to talk to about cars, Subaru's and life in general. Also, great coffee and cookies in the morning. This is a really good dealership; good people to talk to about cars, Subaru's and life in general. Also, great coffee and cookies in the morning. More

Great new owner class We enjoyed our one on one class with Darla. All this new technology can be overwhelming, but she gave us great instructions. we will surely stop by fo We enjoyed our one on one class with Darla. All this new technology can be overwhelming, but she gave us great instructions. we will surely stop by for more questions. She is very accessible. More

Excellent. Concerned for my problem Facility clean neat attractive Started with operator excellent Staff greeted all arrivals even tho it was a few minutes b Concerned for my problem Facility clean neat attractive Started with operator excellent Staff greeted all arrivals even tho it was a few minutes before opening Friendly staff greeted with a smile inside also Excellent More

Love-Encore delivery service Darla helped me out a great deal. I linked my iPhone with my car, was able to make phone calls and send texts hands free. Saw ways to use different Darla helped me out a great deal. I linked my iPhone with my car, was able to make phone calls and send texts hands free. Saw ways to use different music services. Able now to see what gas mileage I'm getting and also can view how many miles I can drive with my remaining gas. Darla taught me many minor features that will make a major difference. Well worth the time. More

Orientation to new Outback The new Outback has a lot of very complex electronic systems. In many ways, it a computer with wheels. The different applications and how to operate The new Outback has a lot of very complex electronic systems. In many ways, it a computer with wheels. The different applications and how to operate them is a bit of a challenge if you have not been using these kinds of systems. The orientation by Darla was extremely helpful and her knowledge and ability to communicate complex procedures was very helpful. I'll be back for additional help as I try to get familiar with all of the apps. More

Service and warranty repairs I went to Tucson Subaru for my regular maintenance and a warranty repair. My Service Advisor was Jason Mumma. He was great to work with and he answere I went to Tucson Subaru for my regular maintenance and a warranty repair. My Service Advisor was Jason Mumma. He was great to work with and he answered all my maintenance schedule questions. He also took care of my warranty repair. He showed me the parts to be replaced and explained the repair process to me. I really appreciated him taking his time to do that. I live out of Tucson so he arranged to let me use a loaner car. That was very considerate. Emily the lady who walked me through the loaner car process was very patience and helpful. It is great going to Tucson Subaru! I would also like to mention Ken Murch. He was our Sales Consultant when we purchased our Forester. I have never had an faster and a more pleasant experience buying a new car. More

Great Dealership Tucson Subaru is a pleasure to deal with. They know nothing but excellent customer service well after the sale has been made. It was an extra nice tou Tucson Subaru is a pleasure to deal with. They know nothing but excellent customer service well after the sale has been made. It was an extra nice touch to have Darla go through any questions I had regarding the vehicle afterwards. More