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2,269 Reviews of Tucson Subaru - Service Center
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October 31, 2017
Navigation Presentation at Tucson Subaru with Darla Muckley the Vehicle Delivery Specialist. We also went over all the new technology and car controls. It was great. at Tucson Subaru with Darla Muckley the Vehicle Delivery Specialist. We also went over all the new technology and car controls. It was great. More
by Subaru
Employees Worked With
October 31, 2017
Best Service Team in Tucson I appreciate getting an appointment quickly, and no surprises with the cost. They are efficient, quick and clean. They tell you exactly what took plac I appreciate getting an appointment quickly, and no surprises with the cost. They are efficient, quick and clean. They tell you exactly what took place and offer good advice for future services. I will never drive anything else but Subarus. More
by Desertcatt
Employees Worked With
October 27, 2017
A CONCERN ABOUT THE QUALIITY OF SERVICE WORK Purchased 2015 Subaru WRX, 30SEP14, and I L*O*V*E this car ! Have appreciated and enjoyed my encounters with personnel cited below ! BUT, Purchased 2015 Subaru WRX, 30SEP14, and I L*O*V*E this car ! Have appreciated and enjoyed my encounters with personnel cited below ! BUT, unfortunately there has developed in my mind a concern about the quality of Service Work. An email to Rocky, Loren, Gregg, and Jade will soon be sent. --- Jon B. Wang, M.D. More
by CONCERNED WRX OWNER
October 27, 2017
Knowledgeable Darla from Love-Encore was very knowledgeable about my new Subaru Crosstrek and answered any questions I had. I also got a free $50 gas card, so the t Darla from Love-Encore was very knowledgeable about my new Subaru Crosstrek and answered any questions I had. I also got a free $50 gas card, so the trip to the dealer was certainly worth it! More
by EPerson513
Employees Worked With
October 26, 2017
Excellent Customer Service Jesse Friedman was polite, courteous, and throrough. I was extremely staisfied with his service and I very much look forward to dealing with him agai Jesse Friedman was polite, courteous, and throrough. I was extremely staisfied with his service and I very much look forward to dealing with him again in the future. My brand new Forrester has a problem with the passenger seat airbag detector, and Jesse went above and beyond the call of duty. I am very confident in his ability to solve this problem and make my car perfect again. More
by Terry Gilbert
Employees Worked With
October 25, 2017
Needs some changes First thing you see upon arrival is arrows on the signs and pavement pointing one direction and most of the cars in those lanes pointing the other. First thing you see upon arrival is arrows on the signs and pavement pointing one direction and most of the cars in those lanes pointing the other. Nearly had a head on with a service technician bringing a car out when we were driving in. He was going against the arrows. and driving faster than he should have been. This is parking area not a race track. Even with an appointment we still had to wait about 15 minutes before we were seen. We have had our vehicle serviced at Tucson Subaru before but this is the worst service we have ever seen. Once the vehicle was accepted the service was completed in a very timely manner. There was some confusion when we retrieved the vehicle as the attendant kept asking the name of the service supervisor. It must not have been on the paperwork or someone needs glasses and reading instructions. More
by Scorchy
Employees Worked With
No names I recognize and don't have a name to add
October 24, 2017
Loving the love encore experience Darla was able to go over all the features on my new Subaru Outback. It was great seeing all the ways to set things up and adjust the settings to my l Darla was able to go over all the features on my new Subaru Outback. It was great seeing all the ways to set things up and adjust the settings to my liking. Thanks! More
by OUTBACKbenandashley
Employees Worked With
October 24, 2017
Excellent Customer Service! Drove all the way from San Tan Valley for a windshield replacement which couldn't be found nearby. Jason Mumma was amazing to work with, he knows the Drove all the way from San Tan Valley for a windshield replacement which couldn't be found nearby. Jason Mumma was amazing to work with, he knows the meaning of good Customer Service! Thank You More
by Edwin Boggs
Employees Worked With
Shuttle Driver (female) was very courteous!, Jason Mumma
October 24, 2017
Encore review Darla was extremely helpful in going over the operating system for our Forrester She explained each question on the various buttons and was willing Darla was extremely helpful in going over the operating system for our Forrester She explained each question on the various buttons and was willing to review so I understood. If I didn't she said feel free to call or stop by. More
by R&SFAMILY
Employees Worked With
October 24, 2017
Outstanding & fast help! I came to the dealership with what I thought might be a big problem. Service rep Dan took me right in & went through everything. Then I asked about my I came to the dealership with what I thought might be a big problem. Service rep Dan took me right in & went through everything. Then I asked about my phone & Nathan the pin Darla, came to the rescue. Their professionalism & attentiveness were wonderful. Thank you so much. More
by Linda
