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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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September 27, 2017

Good, no problems I had an oil change and went fine. However, I left a message for CJ, my sales man, to either call or E-mail me. I ve yet to hear from him. I guess More

by still waiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can t remember his name, but the service rep was polite and business like.
September 27, 2017

Excellent service! I had a problem with my. Whichever st 10:00pm and emailed the Subaru service team about it. I got a text response from them the same night and they to More

by Kyd18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fisher
Dec 13, 2017 -

Tucson Subaru responded

THANK YOU FOR YOUR RESPONSE. CHRIS FISHER

September 27, 2017

Radio and GPS compatability I've never been able to hear GPS direction on my phone if the car's radio is also playing. I'm about to take a trip, so I stopped by the Subaru deale More

by sparky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Ramirez
September 27, 2017

Love Encore Training Darla was excellent showing and demonstrating all the features of my new Subaru's infotainment system. This car has a lot of cool stuff and I'm anxiou More

by Donb44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Tucson Subaru responded

Thank you for coming in for your Love-Encore meeting. I appreciate your genuinely kind review and look forward to helping you in the future. :)

September 26, 2017

Love-Encore Delivery Darla was a big help in helping me understand many of the features of my new 2018 Forester. I still have some learning to do but this was a great sta More

by Tucson Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Tucson Subaru responded

Thank you for your review. I am so glad I was able to share some cool features of your new Forester. Please see me if you need anything and welcome to the Tucson Subaru family! :)

September 26, 2017

First Service Experience I had my tire warning light come on as I drove to work. I called the Dealer Service Dept when I got to the office and had an appointment during my lu More

by Cindy'sSubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Ramirez
September 26, 2017

Thanks excellent. Received very professional help on introducing me to the electronics in my new car. It was very useful and help me a great deal.The agent was very ple More

by Bob Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

Tucson Subaru responded

Thank you for your review and for choosing Tucson Subaru, and welcome to the family. :) I appreciate your review. Darla

September 25, 2017

Tech help for a tech geek Thank you to Darla at Tucson Subaru for setting up the time to show me the intricacies of the technology in my new Subaru Outback. Really so much to More

by Schristopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

Tucson Subaru responded

Thank you for attending your love-encore delivery. There are a lot of tech features on the new outback. I appreciate your review and please let me know how I can assist. :)

September 25, 2017

Best Customer Service Ever This dealership is the most accommodating dealership I know of. Need a loaner car while your car is being worked on- no problem. Just request one when More

by mariados
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2017

Recent serviced for an unexpected breakdown After a slightly bumpy start, the service was completed without any problem, realizing that being a recently purchased vehicle necessitated parts from More

by legacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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