2,268 Reviews of Tucson Subaru - Service Center
window tint Just got my windows tinted and side moldings put on my 2015 Subaru Outback, it looks fabulous. Marcos Romero was great. Very friendly and a great sens Just got my windows tinted and side moldings put on my 2015 Subaru Outback, it looks fabulous. Marcos Romero was great. Very friendly and a great sense of humor. Good going Marcos More
they were prompt and thorough I enjoyed the friendly wait area with plenty of space and amenities and snacks. I would recommend Tucson Subaru and certainly the model to my friends. I enjoyed the friendly wait area with plenty of space and amenities and snacks. I would recommend Tucson Subaru and certainly the model to my friends. this is my 5th Outback!! More
Car buying and service made simple Chris Smith made our experience simple with no hassle or games. Follow-up service with Wendy Angelini in their service department has been great - an Chris Smith made our experience simple with no hassle or games. Follow-up service with Wendy Angelini in their service department has been great - and we love their new facility and location. Of course the Subaru sells itself and requires very little maintenance. More
Outstanding Service Service rep Wendy is professional, courteous, and competent. She explains what is going on and calls with follow up. I recommend her and the dealershi Service rep Wendy is professional, courteous, and competent. She explains what is going on and calls with follow up. I recommend her and the dealership. More
updated review For an oil change and rear different fluid service I was quoted an hour and a half. I show up to my appointment on time and it's been more than two an For an oil change and rear different fluid service I was quoted an hour and a half. I show up to my appointment on time and it's been more than two and a half hours with no update. Altogether took three hours for my service. However I am updating this review because I received a call from the service manager explaining his concern and my reasoning and I appreciated the fact that they will go out of their way to make it right for you More
Service We had major service and received a loaner with no problems. Was kept informed with what was found and all additional costs. Bill was amount quoted. We had major service and received a loaner with no problems. Was kept informed with what was found and all additional costs. Bill was amount quoted. More
First oil change Along with an oil change, I had the service people look at the 5th door closure that was sticking on occasion, and the tire inflation warning light. E Along with an oil change, I had the service people look at the 5th door closure that was sticking on occasion, and the tire inflation warning light. Everything was quickly completed and all items were checked to my satisfaction. The service rep - Wendy Angelini - did a great job of finding out my concerns, passing the info on to the techs, and then explaining what they did to me before I left. As always, here at Tucson Subaru, service was completed in short order and everything was done perfectly. The car wash bonus is appreciated as I live on a dirt road and my car is always dirty. The last time I was there someone brought in their Honda to get it serviced, the driver said that they like the Subaru service department better - now that is a high recommendation. More
Curt McHenry and the rest of the folks at Tucson Subaru are I have taken my beloved 1998 Subaru Forester for service since my return to Tucson in 2005. Curt most always was involved in the servicing of my Fore I have taken my beloved 1998 Subaru Forester for service since my return to Tucson in 2005. Curt most always was involved in the servicing of my Forester. He was always honest and fair and would make recommendations based on what was best for my situation, rather than what would bring in the most money for the dealership. It was to my delight, when my beloved Forester finally had given me all it had, that I found out that Curt was now in sales. I had no money to purchase a new car or even a used car, so Curt steered me to a lease option and package that virtually leaves me worry free for three years. I was also helped out by Tim who was full of non-stop jokes during the paperwork phase of the lease. His lighthearted manner eased the tension and anxiety I was experiencing as I have never before had a brand new vehicle to drive. I am so pleased with my experience at Tucson Subaru, that I will continue to be loyal to them. They treat customers right and must certainly treat their employees well, given that Curt has been there for as long as I have been a customer. Thanks to Wendy in service who was professional and caring upon giving me the news about my old Forester. More
Outstanding Service 11/3/14 We called Tucson Subaru when our Check Engine light came on along with Cruse Control and another light.. I had done all the things in the 11/3/14 We called Tucson Subaru when our Check Engine light came on along with Cruse Control and another light.. I had done all the things in the manual, plus checked the fluid levels. Wendy Angelini felt it was safe to drive and asked us to bring it in. We made an appointment, brought it in and within a short time the problem, a minor one was diagnosed. The lights were fixed and a new part was ordered and was received within a couple of days. Wendy called and we made an appointment. Again a quick fix. The entire staff is clean, friendly, helpful, and willing to assist their customers. The lounge is comfortable, assuring a pleasant wait. It was the best dealership service experiences we have had. Mary & Mike Boggia More
Top-notch Service From the moment I entered the service lane to the point at which I left the dealership, I had a great experience. Wendy, my service adviser, was both From the moment I entered the service lane to the point at which I left the dealership, I had a great experience. Wendy, my service adviser, was both friendly and knowledgable. While waiting for my car's service, I had the pleasure of walking around the showroom and spoke with a few of the sales staff and young women at the front desk. Had I been in the market for a new vehicle, I would have driven one from the lot. Tucson Subaru is truly exceptional. I'll be back. A loyal Tucson Subaru customer, Brad More