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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,280 Reviews

2,280 Reviews of Tucson Subaru - Service Center

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February 09, 2023

Great help going over all the new specs of the vehicle we purchased, quick easy! More

by lisao101287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Tucson Subaru responded

Thank you for the nice review. Darla

February 09, 2023

Chris was awesome, flexible regarding pick-up time for my car as I am a physician with tricky work hours. he was also great with updates More

by JE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

February 08, 2023

Our appt was scheduled for 30 minutes, and Darla spent 2 hours. She helped us understand the finer points of the Forester's awesomeness and helped those of us who are IT challenged. She set up the Apps fo More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Tucson Subaru responded

Thank you for your extraordinary review and welcome to the Tucson Subaru Family, we appreciate it. Darla

February 07, 2023

The place is friendly, professional and courteous. The service department was overbooked for the number customers being served. More

by rkaiser47
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Quintana
May 01, 2023 -

Tucson Subaru responded

Thank you for the valuable feedback. We really appreciate it.

February 07, 2023

Darla taught me some awesome features that my new crosstrek has. I now know some new things about my new car. What a cool thing to offer. I’m so happy that Subaru offers this. More

by jeepjen04
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Tucson Subaru responded

I really appreciate the kind review, Thank you. Darla

February 03, 2023

Darla Muckley gave a clear explanation of the new car features and tips on how to quickly (dis)(en)able various settings. Very nice to work with. More

by mp358
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Tucson Subaru responded

I appreciate your kind review, always here if you need me. Thank you. Darla

February 02, 2023

S the staff is very nice and courteous. They are proud of the Subaru product line. Chris was polite and the work was done on time More

by jag52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Tucson Subaru responded

Thank you! Congrats on the new car! -Sean

Feb 03, 2023 -

Tucson Subaru responded

Thank you for the nice review, we appreciate it. Darla

Feb 03, 2023 -

jag52 responded

I meant every word!

January 30, 2023

Chris Valencia was an exceptional service advisor who made sure every question and need I had was answered and fulfilled. My vehicle was returned same day with a short notice of an appointment and I was More

by austindavissmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

January 27, 2023

The best! My Outback was well loved after 12 years, but it was showing signs of needing life support. Tucson Subaru had helped me keep it going for years, bu More

by sbridge11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Tucson Subaru responded

Congrats on new vehicle and thank you for review! Look forward to providing another 12 years of great service for you!

January 27, 2023

Darla Muckley conducted a training session for us for our new Subaru Outback on how to find and use all the vehicle features and settings. The training was very informative, she answered all our questions an More

by duanebrn
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Tucson Subaru responded

Thank you so much for your wonderful review and for coming in for your love encore delivery. Darla

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