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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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January 04, 2023

Went above and beyond on our 30k service. Great communication. Will be back 60k and whatever else our cars need! More

by valleskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tucson Subaru responded

Thank you again for the feedback! We look forward to your next visit with us at Tucson Subaru! If you need anything, please don't hesitate to reach out. - Chris

January 04, 2023

Exceptional service. Tucson Subaru provided a complimentary multipoint inspection and during the process fixed several issues on my 2020 Outback. The service advisor, Ph More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Gil
May 01, 2023 -

Tucson Subaru responded

Thank you!

January 04, 2023

I’ve had the best car experience ever at Tucson Subaru, it’s been straight forward and simple. More

by lafoncas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Tucson Subaru responded

Thank you sooo much for the review.....Traci

January 01, 2023

I had another excellent service experience a week ago at Tucson Subaru with service advisor Dan Ford. I took my 100k mile Forester in for a coolant and serpentine belt change. Because I live almost an hour More

by Bill B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Tucson Subaru responded

Thank you for the review!

December 29, 2022

Excellent customer service and great communication throughout the service process. Chris was timely with his updates and provided options in a clear and friendly manner. More

by bastidas.andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Tucson Subaru responded

Glad to hear that your experience with Chris and me was a great one. We will see you next service, and thanks again for your business! Jesse Friedman.

December 21, 2022

Darla explained the functions of our new Forester is a way that is easy to understand. Everyone at Tucson Subaru is willing to answer our questions. They have a remarkable team! More

by KT
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Tucson Subaru responded

Thank you for thr wonderful review. Happy Holidays. Darla

Dec 28, 2022 -

Tucson Subaru responded

Thank you!! ~Jennifer

December 20, 2022

They go out of their way to help make sure you get the best service possible. I worked with Jesse Friedman and he was very helpful and knowledgeable. I would highly recommend this service department and More

by Elaina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Tucson Subaru responded

Thank you, I really appreciate your kind words. I will always be happy to help with any of your service needs. Jesse Friedman.

December 19, 2022

This dealership has excellent service and a wonderful service team. Darla Muckley assisted me with going over the options and equipment on my new Subaru. She did a fantastic job and answered all my que More

by TL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Tucson Subaru responded

Thank you for your wonderful review and for being a part of the Tucson Subaru Family. I appreciate you, Darla

December 17, 2022

Welcomed upon arriving, service going to be done was described, done well before time that I expected it to be completed. Gavin went over results of servicing and inspection. New car servicing appoint More

by Michael
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Quintana, service advisor
Dec 17, 2022 -

Michael responded

Welcomed upon arriving, service going to be done was described, done well before time that I expected it to be completed. Gavin went over results of servicing and inspection. New car servicing appointment

December 17, 2022

Best car buying and service experience ever. Hope to live long enough to buy more cars from them. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio
Dec 17, 2022 -

Tucson Subaru responded

Thank you for your kind review, we appreciate you! Darla

Dec 17, 2022 -

Tucson Subaru responded

Thank you !!!! ; ) Louie A

Dec 17, 2022 -

Gary responded

It is a pleasure doing business with all of you!

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