Tucson Subaru - Service Center

I am a visiting winter snowbird and even though I have not purchased a vehicle from them, when I go in for service I am treated like their #1 customer! I have owned 3 Subarus and Tucson Subaru has gladl not purchased a vehicle from them, when I go in for service I am treated like their #1 customer! I have owned 3 Subarus and Tucson Subaru has gladly serviced them all when I am here! More

Darla Muckley’s expertise was top notch! The sound advice she gave, and the answers provided to my questions, proved to be helpful and value-added. Her easy-going disposition, friendliness, The sound advice she gave, and the answers provided to my questions, proved to be helpful and value-added. Her easy-going disposition, friendliness, and welcoming approach were also recognized and sincerely appreciated. I’m grateful to Darla’s willingness to meet with me, and to educate me on some of the technical aspects of my new Subaru. Thank you, very much! More

Competent, friendly, efficient, timely: what more could one ask? Makes me feel like We have a personal relationship. one ask? Makes me feel like We have a personal relationship. More

The Service Advisor, Jade Hillard, made my servicing visit at Tucson Subaru a welcoming, relaxing, and enjoyable experience. I had a tow hitch installed on my 2023 Subaru Outback Wilderness. Jade was he visit at Tucson Subaru a welcoming, relaxing, and enjoyable experience. I had a tow hitch installed on my 2023 Subaru Outback Wilderness. Jade was helpful at the start, and competently informed me of the check-in process, and kept me well-informed of the status of my car. She quickly and efficiently provided me a loaner vehicle for the day. I felt relaxed, informed, and confident in Jade’s ability. She made the process super easy; well organized, effective, and most certainly efficient. I am sincerely grateful for Jade’s commitment to first-rate customer service. Thank you, so much! More

Darla was very knowledgeable and informative about my new car. I learned a lot from her. new car. I learned a lot from her. More

I went in for an Oil and Filter change. The staff was very nice. I received updates and explanation of what was what. I do have a few COMMENTS: 1) I thought 1 1/2+ hrs was a little long f The staff was very nice. I received updates and explanation of what was what. I do have a few COMMENTS: 1) I thought 1 1/2+ hrs was a little long for a scheduled Oil and filter. 2) When I got home, I noticed that the tire depth on the summary sheet did NOT match what I saw on the tech electronic device. 3 tires were rounded down to the lowest. Example, the lowest was maybe 6.5 mm, while the other were higher 7++mm. The sheet said all 4 were 6.5 mm. Very interesting. 3) Now if you are going to test my windshield wipers and washers. How about cleaning the windshields (front and back), the way there were when I came in. Yep picky picky. More

This was a very helpful session to get to know our Subaru better. Darla was very knowledgeable and friendly. We got a lot of features setup and explained to us. Drivers seldom sit in a car and go through men better. Darla was very knowledgeable and friendly. We got a lot of features setup and explained to us. Drivers seldom sit in a car and go through menus, so having this session with Darla was a perfect opportunity to learn more with someone to help do the 'menu directions'. Thank you Darla and thank you Tucson Subaru for doing this. More