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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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May 27, 2022

Chris and the Tucson Subaru team provided friendly and efficient customer service. They were clear in their communication during my entire service repair, kindly drove me home to wait for the repair, and More

by Gabriella H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Swanstrom
May 27, 2022

Chris was very courteous, listened to my situation and took action to get my vehicle fixed while I waited. What could have been an all day thing( or longer) on standby turned into getting e taken care of More

by SubeTube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Suarez
May 27, 2022

Clean,friendly, and beautiful building. All team members are very polite and responsive. Excellent service and knowledge More

by mrcasa01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Tucson Subaru responded

Thank you for your kind words, it was more than a pleasure to assist with your service needs. Jesse Friedman

May 25, 2022

I really appreciated him taking the time to call my dad with updates (because I know next to nothing about cars). More

by tanihanibobani30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Love this dealership. Loaner car was great too- easy to get and return. Thank you for taking care of my subaru More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
Jun 03, 2022 -

Tucson Subaru responded

thank you for your kind words and business

May 21, 2022

Staff was very friendly and professional chris was very helpful and friendly he addressed all my concerns More

by Diazbrothers2@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Chris Valenzuela, and all the personnel I encountered, were professional, courteous, and helpful. I have complete confidence in the maintenance they provide for my vehicle. More

by slm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Efficient, friendly, eager, upstanding, oh I have to write at least fifteen words. I am a man of few words. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Brandon was manning the parts counter when I came in looking for a splash guard screw for our Crosstrek that I could not find at hardware stores. When he could not source the screw in his computer syste More

by Bill B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Jun 02, 2022 -

Tucson Subaru responded

Thank you for the positive feedback. We're glad we could help!

May 20, 2022

We were in an emergency situation, misdiagnosed in California, and Jeff and the Tucson crew provided us a loaner and took care of our problem immediately. Awesome job Jeff and thanks for giving us co More

by beny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
Jun 03, 2022 -

Tucson Subaru responded

thank you for your kind words and business

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