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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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May 20, 2022

Dan always provides an exceptional service experience at Tucson Subaru. He really strives to make a customer happy. Yesterday was no exception when I had an air conditioning issue on my 2018 Forester. Dan a More

by Bill B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Tucson Subaru responded

Thank you for the Review!

May 19, 2022

Jason Mumma is extremely knowledgeable, detail-oriented, and has superb communication skills. He found a very subtle issue with our Subaru Outback years ago that saved us from a serious potential accident, More

by Jacqueline S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mumma
May 19, 2022 -

Tucson Subaru responded

Thank you very much for the kind words. It is my pleasure helping you and your family. Until next time. Jason

May 19, 2022

Awesome service and accurate timing our car was delivered at promised time everything was completely taken care of and any concerns I had were addressed and satisfied More

by Boots434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

Service Advisor 1350 - Jeffrey Frazier is. Absolutely phenomenal on his craft! He’s detailed and listened on all your concerns when it comes to servicing your precious vehicle. Awesoem & Nice More

by jaeski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden & all the crews @ Service department, Jeff Frazier, Sheldon Betsoi
May 18, 2022 -

Tucson Subaru responded

THANK YOU FOR YOUR KIND WORDS AND YOUR BUSINESS

May 18, 2022

Quite frankly, one of the most honest people I have had the pleasure of meeting. Highly recommend. More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma
May 18, 2022 -

Tucson Subaru responded

Thank you for the kind words! JM

May 18, 2022 -

Tucson Subaru responded

Thank you for the Review!

May 18, 2022 -

Tucson Subaru responded

Thank you kindly for your nice review. Dar

May 17, 2022

As always, the interactions with any associate is positive. I know you are trying to get customers in and out quickly, but I appreciate how patient Chris was in answering all my questions, and I as More

by Suburaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

It was so easy! I drove up, Chris greeted me within two minutes, and was very pleasant. The repair was done three hours sooner than anticipated and when I picked it More

by Operahorse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

Great personable service! Good communication and went above and beyond to help me address an issue with the car. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

I am always treated so well here. I needed a loaner car, it was ready for me. I needed the 30 month service, so I was hoping I'd get my car back before too late; it was ready before 3 More

by lyn52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Tucson Subaru responded

Thank you so much for your kind review! I am always happy to help and it was a pleasure working with you. See you next time! :) -Brittney

May 04, 2022

Chris’s service was great! Very communicative and got my vehicle serviced quickly. He also assisted in familiarizing me with some of the cars features. More

by logan.dose85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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