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Tucson Subaru - Service Center

Tucson, AZ

4.7
2,280 Reviews

2,280 Reviews of Tucson Subaru - Service Center

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December 04, 2021

Chris was very helpful and kept me informed on the progress of my service. Everything was done on time and Tucson Subaru has been a pleasure to deal with. More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Darla explained a great deal about our hi-tech Crosstrek and some nuances we would never have found on our own. More

by marc_spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Tucson Subaru responded

Thank you for the review, I genuinely appreciate it. Darla

December 03, 2021

From the very minute you pull up at Subaru to get service on your car you are treated very kindly and efficiently. More

by jct173173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Tucson Subaru responded

I'm glad you had a great experience! Thank you for the great review!

December 03, 2021

Darla was super friendly and informative in our after purchase meeting. She was able to help us with all of the additional questions we had. Subaru has an excellent follow up program! More

by rickshafe96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Tucson Subaru responded

I appreciate you doing such a wonderful review. Have a good weekend. Thank you. Darla

December 03, 2021

Thanks Brandon for the outstanding customer service! Also, the wait time was exactly as you said it would be. The waiting area was nicely stocked and comfortable. More

by tvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Dec 09, 2021 -

Tucson Subaru responded

Thank you for the positive review! We look forward to working with you again in the future!

December 03, 2021

I brought my car in for it's 6 month service. Brandon was very professional. My car was ready in less time than expected. More

by gingermarr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Dec 03, 2021 -

Tucson Subaru responded

Thank you for the positive feedback, I am glad we were able to provide a great experience during your visit and we look forward to working with you again!

December 02, 2021

Jeff was professional, and I liked that he found solutions to the hiccups we were getting. He gave me his advice and honest opinion to save money. I appreciated that! More

by Vallejo.ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
Dec 02, 2021 -

Tucson Subaru responded

Thank you for the positive feedback! I hope to be able to help next time you are out.

December 02, 2021

Matt, my service person was great! Friendly, knowledgeable, and took the time to answer all my questions. And they finished early on the scheduled time for the service. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Tucson Subaru responded

Thank you for the review!

December 02, 2021

Brandon reviewed all of the service work and status of my Subaru and did a great job answering my questions. Entire staff was friendly and efficient. Thanks, Tucson Subaru! More

by STENSLAND2
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Dec 02, 2021 -

Tucson Subaru responded

Thank you for choosing Tucson Subaru. Glad your experience was pleasant, we look forward to seeing you in the future.

November 30, 2021

As usual, Tucson Subaru and their service department excelled with customer service and communication! Brandon was especially helpful in giving me all the necessary details about my issue for me to make More

by bjwilliamson06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Nov 30, 2021 -

Tucson Subaru responded

Thanks for the positive review, we're glad we could provide you with great service. We hope to see you again.

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