Matthew Felix Thwaits

Buying a car can be a long process but Kevin (sales) made it enjoyable. I knew which car I wanted to test drive (WRX). Kevin located the car and we were off. Kevin (sales) explained the purchase details and it enjoyable. I knew which car I wanted to test drive (WRX). Kevin located the car and we were off. Kevin (sales) explained the purchase details and Kevin (finance) got us through it and explained everything and answered all of our questions. I would highly recommend Tucson Subaru and Kevin as your salesman. Tucson Subaru was a wonderful car buying experience. More

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Me and my wife had an amazing time at this dealership everyone was very friendly, easy to talk to, and knowledgeable about the vehicles. everyone was very friendly, easy to talk to, and knowledgeable about the vehicles. More

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I recently brought my wife's 2019 Crosstrek in for an A/C performance test and multi-point inspection. Dan was temporarily unavailable, so Matt stepped in and greeted me promptly with courtesy and checked me performance test and multi-point inspection. Dan was temporarily unavailable, so Matt stepped in and greeted me promptly with courtesy and checked me in. Dan eventually took over and kept me appraised as I waited in the comfortable surroundings at the dealership. I was back on the road in a very reasonable amount of time. The video from the mechanic as he was doing the inspection was a nice touch. It was another exceptional service experience at Tucson Subaru. More

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Humberto Lizarraga was very proficient in the sales and paperwork involved in our sale. We were in and out in a speedy time and no big glitches. paperwork involved in our sale. We were in and out in a speedy time and no big glitches. More

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we started with Edgar about a year and half ago. He was very helpful that's why we came back looking for him to buy a Outback. He has answered all our questions and never was pushy. I will always a He was very helpful that's why we came back looking for him to buy a Outback. He has answered all our questions and never was pushy. I will always ask for Edgar in the future. More

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Monica Rimcoski was AMAZING! I did not feel pressured. She asked questions and actually listened to my answers. She was patient and straightforward. She helped us find the right I did not feel pressured. She asked questions and actually listened to my answers. She was patient and straightforward. She helped us find the right vehicle and made sure it was one we both LOVED! Kevin Gribble assisted us with finding the financing option that worked best for us. He is clearly skilled at his job. This team is amazing. They both really know their jobs well and worked hard for us. I recommend them both to anyone! We'd also like to thank Matthew Thwaits in the service department for his help with our trade-in. More

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Helped me select the correct trim level of the car. Nice and friendly people to work with. Nice and friendly people to work with. More

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Matt has exceptional knowledge and is always a pleasure. When offered the choice I always ask for Matt. He has been my advisor on several occasions at Tucson Subaru and it has always been an exceptional exp When offered the choice I always ask for Matt. He has been my advisor on several occasions at Tucson Subaru and it has always been an exceptional experience. He is a true asset at the Tucson Subaru service department. More

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Matthew Thwaits, Service Advisor is a pleasure to work with at Subaru! Customer First Service!!! Really enjoyed him from introduction, updates and checking out. Extremely pleasant experience! Thank you! with at Subaru! Customer First Service!!! Really enjoyed him from introduction, updates and checking out. Extremely pleasant experience! Thank you! More

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It was great working with Darla. We met her at the point of purchase and she was very reassuring and knowledgeable about all the electronics in the car. She made herself available th We met her at the point of purchase and she was very reassuring and knowledgeable about all the electronics in the car. She made herself available the first week nonstop with all my questions and still handled them with a smile or a kind word of reassurance.! in fact, I’m looking forward to going to her class in December with my list of questions I’m very grateful for the Tucson Subaru has so many talented professionals working for them.! More

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