Matthew Felix Thwaits

Monica Rimcoski was AMAZING! I did not feel pressured. She asked questions and actually listened to my answers. She was patient and straightforward. She helped us find the right I did not feel pressured. She asked questions and actually listened to my answers. She was patient and straightforward. She helped us find the right vehicle and made sure it was one we both LOVED! Kevin Gribble assisted us with finding the financing option that worked best for us. He is clearly skilled at his job. This team is amazing. They both really know their jobs well and worked hard for us. I recommend them both to anyone! We'd also like to thank Matthew Thwaits in the service department for his help with our trade-in. More

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Helped me select the correct trim level of the car. Nice and friendly people to work with. Nice and friendly people to work with. More

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Matt has exceptional knowledge and is always a pleasure. When offered the choice I always ask for Matt. He has been my advisor on several occasions at Tucson Subaru and it has always been an exceptional exp When offered the choice I always ask for Matt. He has been my advisor on several occasions at Tucson Subaru and it has always been an exceptional experience. He is a true asset at the Tucson Subaru service department. More

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Matthew Thwaits, Service Advisor is a pleasure to work with at Subaru! Customer First Service!!! Really enjoyed him from introduction, updates and checking out. Extremely pleasant experience! Thank you! with at Subaru! Customer First Service!!! Really enjoyed him from introduction, updates and checking out. Extremely pleasant experience! Thank you! More

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It was great working with Darla. We met her at the point of purchase and she was very reassuring and knowledgeable about all the electronics in the car. She made herself available th We met her at the point of purchase and she was very reassuring and knowledgeable about all the electronics in the car. She made herself available the first week nonstop with all my questions and still handled them with a smile or a kind word of reassurance.! in fact, I’m looking forward to going to her class in December with my list of questions I’m very grateful for the Tucson Subaru has so many talented professionals working for them.! More

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The purchase went smoothly from start to finish, everyone was kind and professional. Highly recommend. was kind and professional. Highly recommend. More

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We recently contacted CJ Nichols looking to trade up to a slightly larger vehicle due to changes in health. CJ could not have been nicer in helping us choose the right model, accessories, upgrades and color slightly larger vehicle due to changes in health. CJ could not have been nicer in helping us choose the right model, accessories, upgrades and color choices. We opted for a new Forester and it has made a huge difference in my husband's comfort. Love the Tucson Subaru experience from purchase to service. Old school performance because here we are more than a customer and we truly appreciate being a part of the Subaru family. Thanks CJ...You're the best!! Thanks also to Evan for getting all the paperwork done with efficiency and the service department for their expertise... More

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Always a pleasure. CJ in sales and Matt in service are awesome. Great job gentlemen. CJ in sales and Matt in service are awesome. Great job gentlemen. More

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I've purchased new cars from multiple dealerships in New York, Florida, and Arizona. Tucson Subaru is the best by far, in all departments. All staff are very knowledgable, professional, and courteous. They York, Florida, and Arizona. Tucson Subaru is the best by far, in all departments. All staff are very knowledgable, professional, and courteous. They make purchasing a vehicle very "non stressful". More

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Tucson Subaru is wonderful! Estevan was very enthusiastic and knowledgeable about the Subaru Forester and able to easily explain all of the upgrades from my previous 2015 Forest Estevan was very enthusiastic and knowledgeable about the Subaru Forester and able to easily explain all of the upgrades from my previous 2015 Forester to the 2025 Forester I purchased. His warm and friendly demeanor made an ordinarily long process of paperwork go by very quickly. He did a great job of showing us around the dealership, explaining the amenities, and introducing us to various people to contact after we purchased the car. Overall a great experience, I would definitely purchase a vehicle from Estevan again in the future. More

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