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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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July 20, 2021

Monica was awesome and kept me informed every step of the way. And the team was able to identify and fix the problem in short order. More

by bcrowltucknj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 21, 2021 -

Tucson Subaru responded

Thank you so much for your great review. Monica Estrada

July 20, 2021

Monica Estrada did an outstanding job from the moment we dropped off the vehicle until we picked it up. We were given a loaner and the warranty repair work was completed on time. More

by photodye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Jul 20, 2021 -

Tucson Subaru responded

Thanks for the review!

Jul 21, 2021 -

Tucson Subaru responded

Thank you, I appreciate your review. Monica Estrada

July 19, 2021

Darla was very kind and helped answer any questions I had about my Subaru’s info/media center. Thank you so much for taking the time to explain all of the neat features this car has. More

by Razzwrld
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Tucson Subaru responded

Thank you for coming in and I really appreciate the wonderful review. Darla

July 17, 2021

fun to work with ,very professional ,knowledgeable ,My wife and I are 86 years old and find all of the electronics overwhelming , Darla was able to explain much of it so we felt the trip up from Green Val More

by dougliz145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio, Gregory Landry
Jul 17, 2021 -

Tucson Subaru responded

Thank you !!!! ; ) Louie A

Jul 17, 2021 -

Tucson Subaru responded

Thank you again! -GL

Jul 17, 2021 -

Tucson Subaru responded

Thank you so much for your wonderful review, I am always here if you need me. Darla

July 15, 2021

Darla was so helpful & easy to chat with. Since I do not live in Tucson, she went the extra mile to accommodate me & met with me via Zoom. More

by Erika W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Tucson Subaru responded

Thank you for the review and I am so glad you re loving your new Subaru. Darla

July 15, 2021

We did our Love Encore delivery training with Darla and she was fantastic. We came with written questions and in between those we peppered Darla with all kinds of other question about the many features and More

by P & M
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Tucson Subaru responded

Thank you so much for the wonderful review, I genuinely appreciate it. I am here if you need me. Darla

July 15, 2021

I am pleased with the extraordinary effort this dealership goes to help its customers. Darla personally answered our questions and instructed us on some of the finer points of our car. I am sure we More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Tucson Subaru responded

I appreciate your kind review, Reach out anytime you have questions. Thank you. Darla

July 15, 2021

Jesse did a terrific job of getting me in, getting me a loaner car, and completing the work on time...Forester is running great.thx More

by swolf24025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Tucson Subaru responded

Thank you for your amazing review, it was a pleasure working with you. See you next time, Jesse Friedman

July 13, 2021

This is a very fine dealership. They are well organized, a pleasure to work with, and fairly priced. I highly recommend Jesse Friedman as a service advidor!! More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma
Jul 16, 2021 -

Tucson Subaru responded

Thank you for the kind words!!! Jason

July 10, 2021

Treated professionally, expeditiously, and fairly. A very satisfying experience at Tucson Subaru. If I need further service in the future, I will not hesitate to seek out this Dealership. More

by barry.thall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Jul 10, 2021 -

Tucson Subaru responded

Barry, thank you so much fir your great review. I really appreciate you, I’m always here to help. Thanks. Monica Estrada

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