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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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June 20, 2021

Good communication. I never felt forgotten. Great job! Please don’t force me to write 25 words minimum. Aaa. Aaaaa. Aaaaa aaaaa aaaa. Aaaa aaaaa More

by Jean
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Darla was very friendly, helpful, and knowledgeable. I appreciated the session to get to know my new Crosstrek and knowing that I have her as a resource for questions in the future. Great customer service More

by Chesney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Tucson Subaru responded

Thank you so much for the wonderful review, I appreciate it so much. Darla

June 18, 2021

Darla was personable, knowledgeable and thorough. She provided exceptional service. I had no previous knowledge about any of the technical options on the car, and Darla was kind and patient. More

by kathleen.carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Tucson Subaru responded

I genuinely Thank you for your kind review. I am here if you need me, and have a good weekend. Darla

June 17, 2021

I love talking with Darla about my new Forester and Subaru' new tech. She's a great source of knowledge and helpfulness. It's great having someone to contact for help. Both Darla and Tucson are def More

by Barb06
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Tucson Subaru responded

I appreciate your wonderful review, Thank you so much. I am always here if you need me. Darla

June 15, 2021

Excellent experience from start to completion. Happy with EVERYONE at Tucson Subaru. Excellent service history, excellent sales experience, etc. This is why I'm on Subaru # 6 More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Tucson Subaru responded

Thank you for the kind review. Darla

June 15, 2021

From the moment I was helped by her I knew I was in great hands. She communicated with me on what the service technicians recommended and helped me with every question I asked. She insured that I was gettin More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Tucson Subaru responded

Jessie, thank you so much for your kind words, and I truly appreciate you visiting the dealership afterwards! Hope to work with you in the future! -Brittney

June 13, 2021

Extremely professional. Everyone was very courteous and also thoroughly explained every step of the process. Chris spent time going over the details of our periodic maintenance both before and after and th More

by paleojon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2021

Darla took time with my husband and me to explain many of the features in our new Outback. She was very knowledgeable and fun. We greatly appreciate her help. More

by gaylesaunier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Tucson Subaru responded

I am glad to have helped. I really appreciate your nice review, Thank you. Darla

June 11, 2021

Brittany was outstanding, professional, & consistent with Subaru’s claim to provide exemplary service. The experience dealing with her has brought back my faith in expecting a higher quality as the Subaru s More

by RS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I am so glad I was able to provide you with extraordinary service, and I look forward to continuing to do so in the future. Hope to see you next time! - Brittney

June 11, 2021

Chris Valencia is conscientious and explains everything in detail plus answers all questions clearly. Great service at Tucson Subaru. Over 2 years great service and reasonable costs. More

by Jnoel
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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