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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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March 17, 2021

Monica Estrada provided knowledgeable, proactive service. Her personal attention and follow-up is exceptional. Monica was very detailed on intake of the vehicle, and even more detailed in personally delive More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 18, 2021 -

Tucson Subaru responded

George, thank you so much for your great review. I really appreciate you taking the time to respond. Please let me know if you need anything. Thanks. Monica Estrada

March 17, 2021

Thank you Darla for the follow up information including the links to videos and other key web sites regarding the systems in my new Subaru. More

by desertbilliken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Tucson Subaru responded

You are so welcome. Thank you for the kind review, I appreciate it. Darla

March 16, 2021

Brittany was awesome! Great customer service and had me in and out quickly. Very friendly and knowledgeable. Made sure i had no questions and or concerns. More

by aharvey3966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I am so glad that you had an extraordinary service experience here at Tucson Subaru!

March 16, 2021

Darla led her information session with a lot of knowledge and with a kind heart and a delivery that was top-notch and not rushed at all. She answered all of my questions clearly and showed me things I didn't More

by Khris.dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Tucson Subaru responded

Thank you for the amazing review, and welcome to the Tucson Subaru family. I appreciate it! Darla

March 15, 2021

Jesse Friedman was very helpful with helping look into an issue that I was having with the car headlights. He provided excellent service. Thank you! More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Tucson Subaru responded

Thank you for your kind words. I am always here to assist with any of your service needs, see you next visit. Thanks again, Jesse Friedman.

March 11, 2021

Monica Estrada my Service Advisor was excellent, professional and competent. She did everything to make my service experience go well! My car was finished early! More

by TmcofAZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noah & gal from car rental, Monica Estrada
Mar 11, 2021 -

Tucson Subaru responded

Thank you so much for such a great review, really appreciate you. Thanks. Monica Estrada

March 09, 2021

Friendly, courteous and efficient. A pleasure to work with. In and out in less time than stated. Would recommend Tucson Subaru highly to anyone looking for great service. More

by blackdog54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Tucson Subaru responded

Thank you so much for your kind words, I truly appreciate you bringing your vehicle in for service - Brittney

March 09, 2021

Great service department! Staff is always friendly and helpful! Brittany was great and answered all my questions! It’s always a pleasure to bring my car in for servicing! More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! I truly appreciate it and look forward to working with you in the future! - Brittney

March 07, 2021

Very professional and friendly! Was easy to work with and made the whole process seamless. Would bring my Subaru back each time with his level of customer service! More

by elizabethbukoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

This is the best service I have had at Tucson Subaru. Chris and his team treated me amazing and they fixed a bad tire that I didn’t know I had. He went over everything that was done and even explained More

by Nix922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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