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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,265 Reviews

2,265 Reviews of Tucson Subaru - Service Center

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February 24, 2021

Dan Ford does an excellent job when I bring my car in for service. My appointment time is spot on and the work is performed on time. Darla Muckley does an excellent job also in explaining the latest technolo More

by EdMar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Tucson Subaru responded

Thank you for your kind review, we appreciate you. Darla

February 23, 2021

Darla clearly knows her products exceptionally well. She was easily able to clear up my confusion on certain functions and able to make me feel comfortable with all the Outback’s features. More

by kmiller3101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Tucson Subaru responded

Thank you for your wonderful review, and we appreciate you here as part of the Tucson Subaru Family. Have a great day. Darla

February 22, 2021

It was a very pleasant experience. After upgrading from my 2017 Forester Limited, I felt a bit overwhelmed with all the technological advances of my new 2021 Outback Limited. After spending the encore sess More

by Bales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Tucson Subaru responded

I appreciate you doing such a kind review, and I am always here if you have questions. Thank you kindly. Darla

February 19, 2021

Everyone there is very helpful. When they are busy, it seems that the employees are willing to pitch in and help each other assist the customers. More

by pmcmarrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Tucson Subaru responded

Thank you for your kind words! We do certainly try to have the best team here at Tucson Subaru! Team work makes the dream work! See you next time -Brittney

February 19, 2021

I have always been happy with the service I receive at Tucson Subaru and yesterday was no different. Chris did an exceptional job and also the young man who drove us to the Mall. Thanks More

by frankmt
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Tucson Subaru responded

Thank you so much! - Chris

February 17, 2021

Chris was prompt in greeting me when I arrived for my appointment. He was thorough in his explanation of my car’s inspection and service at the end of the appointment. More

by macluanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

Tucson Subaru always has the best customer service. Chris was welcoming and honest, he did not pressure me into spending extra money like some auto shops do. I will always return to have my service done here More

by dsm
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

Always excellent service. Didn’t try to upsell me, which I appreciate. On time, nice place to wait. Would recommend to others. Have used fir years. More

by TucsonArchitect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Tucson Subaru responded

Thank you for your kind words! My main goal is to make sure you are leaving the dealership happy and safe! See you next time! - Brittney

February 17, 2021

I bought the Forester in September 2020 with cash but without instruction 4 days after my Pilot was totaled. After 4K miles I finally got the essential instruction from Darla. She was thorough! More

by jreid
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Tucson Subaru responded

I appreciate you doing such a kind review. I am always here if you have questions and Thank you for being a part of the Tucson Subaru family. Darla

February 16, 2021

60k service. It was good! They caught a couple issues that were lucking still under the drive train warranty. The service as quite fast and the reps were friendly and answered my questions. More

by Ttom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Tucson Subaru responded

Thank you so much for the wonderful review. Here at Tucson Subaru, we love taking care of our customers.

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