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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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December 14, 2020

Having been Dealer adverse for my life the exceptional service level at Tucson Subaru continues to amaze me. As to the car its self I enjoy it more every day More

by jeffsjunk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

Best experience yet I always go to Subaru and would definitely suggest it to my family in fact my brother comes all the way from Show low to get his Subaru serviced with you guys More

by S.curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Tucson Subaru responded

Thank you so much for all of your kind words. We will always be here for you and your families service needs. Jesse Friedman

December 11, 2020

Chris Valencia was very professional and answered all my questions. He went out of his way to have my engine compartment cleared of all leaves and twigs. More

by gvaldes508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Always great service on my Subaru. Been there twice. It is an efficient operation so your time is not wasted. Good electronic communication. Always friendly staff. In non Covid times, nice waiting area and More

by Gv2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Tucson Subaru responded

Thank you so much for your kind words. I look forward to seeing you next time! -Brittney

December 10, 2020

Excellent service! Maintenance/Service staff are very responsive to my needs as a Forrester owner. Jesse please thank the mechanics for me. I am extremely happy with my 2018 Forrester and your staff!! TM More

by TmcofAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Tucson Subaru responded

Thank you for the kind review. We appreciate it. Darla

Dec 10, 2020 -

Tucson Subaru responded

We thank you for servicing with us! I will let my technician know what kind words you left thanking them. Have a great New Year and I will see you next visit. Jesse Friedman.

December 10, 2020

Couldn't have had a more seamless service experience. Greeted by Chris Valencia coming and going, got an explanation of everything that was addressed by the service, completed right on time... More

by LH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Great experience for my first service on the Forester Sport. Thanks to Chris Valencia, everything explained regarding the service. Thanks again Chris and the Service Dept. More

by smcmanus478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

Chris Valencia did an outstanding job! He was prompt, professional, and informative. The service was completed earlier than expected! I love my Tucson Subaru customer service! More

by SallySubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

Darla was very helpful and nice to work with. She is always available to help you with any questions about your Subaru. Thank you for everything! More

by Mark Bo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Tucson Subaru responded

I appreciate your review and look forward to working with you. Welcome to the Tucson Subaru Family. Darla

December 09, 2020

Had my first service/item installed at Tucson Subaru. Jesse Friedman service rep was efficient, professional and polite. Great service and finished ahead of schedule. More

by Perons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Tucson Subaru responded

Thank you so much for your wonderful feedback. We will always be here for any of your service needs. Thanks again, Jesse Friedman.

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