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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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December 14, 2020

My initial service appointment was for a tire replacement. The replacement was done quickly but unfortunately not efficiently and my wheel ended up getting scratched in the process. Although I wa More

by Miranda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Dec 14, 2020 -

Tucson Subaru responded

Miranda, thank you so much for your great review. Thanks. Monica Estrada

December 14, 2020

My first time taking my new car in to Tucson Subaru for service and it was the best dealership service I have ever experienced! Wow! Five star all the way around. More

by wystrach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Outstanding customer service by Monica Estrada. She made things happen quickly and had answers for me right away. Very professional, and a pleasure to deal with. The tech did a great job with the repairs, a More

by Stacey H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Dec 14, 2020 -

Tucson Subaru responded

Thank you so much for your positive review> Thanks. Monica Estrada

December 14, 2020

Having been Dealer adverse for my life the exceptional service level at Tucson Subaru continues to amaze me. As to the car its self I enjoy it more every day More

by jeffsjunk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2020

Best experience yet I always go to Subaru and would definitely suggest it to my family in fact my brother comes all the way from Show low to get his Subaru serviced with you guys More

by S.curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Tucson Subaru responded

Thank you so much for all of your kind words. We will always be here for you and your families service needs. Jesse Friedman

December 11, 2020

Chris Valencia was very professional and answered all my questions. He went out of his way to have my engine compartment cleared of all leaves and twigs. More

by gvaldes508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Great experience for my first service on the Forester Sport. Thanks to Chris Valencia, everything explained regarding the service. Thanks again Chris and the Service Dept. More

by smcmanus478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Couldn't have had a more seamless service experience. Greeted by Chris Valencia coming and going, got an explanation of everything that was addressed by the service, completed right on time... More

by LH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Always great service on my Subaru. Been there twice. It is an efficient operation so your time is not wasted. Good electronic communication. Always friendly staff. In non Covid times, nice waiting area and More

by Gv2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Tucson Subaru responded

Thank you so much for your kind words. I look forward to seeing you next time! -Brittney

December 10, 2020

Excellent service! Maintenance/Service staff are very responsive to my needs as a Forrester owner. Jesse please thank the mechanics for me. I am extremely happy with my 2018 Forrester and your staff!! TM More

by TmcofAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Tucson Subaru responded

Thank you for the kind review. We appreciate it. Darla

Dec 10, 2020 -

Tucson Subaru responded

We thank you for servicing with us! I will let my technician know what kind words you left thanking them. Have a great New Year and I will see you next visit. Jesse Friedman.

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