Tulsa Hyundai

Made an appt for a project that should take 10 min instead it was 90 instead it was 90 More

I am extremely disappointed with the dishonest and disrespectful treatment I received from this dealership. When reviewing my contract with the lender, I discovered that the dealership had added a $3, disrespectful treatment I received from this dealership. When reviewing my contract with the lender, I discovered that the dealership had added a $3,500 warranty and a $1,100 gap insurance policy — neither of which were ever discussed with me or authorized by me. In fact, I was falsely told the gap insurance was mandatory, when it is not. When I questioned this, instead of fixing the issue, I was pressured to either accept the fraudulent charges or return the vehicle. I requested that all communication remain in writing for documentation, but I was repeatedly pushed to take unrecorded phone calls instead. This type of shady practice — adding thousands of dollars in hidden products and lying to customers about what is “mandatory” — is unacceptable. Buyers, please review your contracts carefully and do not trust what you are told here without verifying directly with your lender. I strongly recommend avoiding this dealership if you want an honest and transparent car-buying experience David skinner the finance employee was rude and aggressive towards me from my very first interaction. As well sold the vehicle with incorrect mileage listed! More

My salesman, Justin, made sure that all my questions were answered and was able to find the vehicle I wanted. answered and was able to find the vehicle I wanted. More

I will say I was missing a few minor pieces to my vehicle like my custom valve stem covers and a nut to the tensioner spring in my blow off valves. made my car stall on the way home before I realized it was like my custom valve stem covers and a nut to the tensioner spring in my blow off valves. made my car stall on the way home before I realized it was gone. to much pressure was being released pre maturely bla bla bla it was an easy fix just had to go buy a new nut . Also had this yellow sticky stuff all over my car that I genuinly had to wipe each piece off individually with goo gone. Besides that, the personnel was amazing and the representative that took care of me 10/10 helping me with what I needed! More

Appreciated the updates throughout the appointment and review of CarFax to make sure I was not completing double services review of CarFax to make sure I was not completing double services More

The service was excellent! Lerycer and Jaden went above and beyond to make everything possible. They were professional, attentive, and truly made the experience unforgettable. Lerycer and Jaden went above and beyond to make everything possible. They were professional, attentive, and truly made the experience unforgettable. I couldn’t be happier with the way everything turned out! More

The visit went smoothly and took less time than expected. Dakota was very helpful and knowledgeable. Dakota was very helpful and knowledgeable. More

Nate was very attentive. Good first experience at Tulsa Genesis. Clean and comfortable waiting area Good first experience at Tulsa Genesis. Clean and comfortable waiting area More

This last time I needed service, I mention Jay by name since my previous experience was amazing. The customer service I've been experiencing is the reason I keep coming back to this location. since my previous experience was amazing. The customer service I've been experiencing is the reason I keep coming back to this location. More

Poor communication and follow up, made numerous calls with no call backs over the course of a few days. with no call backs over the course of a few days. More